TOS-R plastic cases keep arriving crunched...

[FredH]

Okay, riddle me this:

I finally got the TOS-R complete set from Amazon about a month or so ago, but when it arrived, the plastic Season 1 box casing was damaged, cracked enough that the two halves basically fell apart if you touched them.

Sent it back for an exchange, the new set arrived--and once again the Season 1 case was crunched, worse than before, with one half sticking out of the other at a funny angle even when still inside the plastic.

At this point I figured it was because of the way Amazon was packing them--basically, big heavy tape holding the set against one side of the shipping box--so the short version is that I sent it back, and have just gotten another copy from Overstock...

...which, while packed much better (with plastic airbags), has a crunched Season 1 plastic case, clearly falling apart under the shrinkwrap again!

Has this been a persistent problem with this set, for other people who've gotten it via mail, or am I just having a weirdly insistent run of bad luck? (And frankly, is it worth bothering to try again, or should I just give up and be glad for the DVDs themselves?)

 

[btflash]

Okay, riddle me this:

I finally got the TOS-R complete set from Amazon about a month or so ago, but when it arrived, the plastic Season 1 box casing was damaged, cracked enough that the two halves basically fell apart if you touched them.

Sent it back for an exchange, the new set arrived--and once again the Season 1 case was crunched, worse than before, with one half sticking out of the other at a funny angle even when still inside the plastic.

At this point I figured it was because of the way Amazon was packing them--basically, big heavy tape holding the set against one side of the shipping box--so the short version is that I sent it back, and have just gotten another copy from Overstock...

...which, while packed much better (with plastic airbags), has a crunched Season 1 plastic case, clearly falling apart under the shrinkwrap again!

Has this been a persistent problem with this set, for other people who've gotten it via mail, or am I just having a weirdly insistent run of bad luck? (And frankly, is it worth bothering to try again, or should I just give up and be glad for the DVDs themselves?)

i just got my season one set from amazon and the plastic case was fine.maybe they had a bad batch. i'd contact them again if i were you and raise hell. they must be packaging it wrong!

 

[Tan Ru]

Okay, riddle me this:

I finally got the TOS-R complete set from Amazon about a month or so ago, but when it arrived, the plastic Season 1 box casing was damaged, cracked enough that the two halves basically fell apart if you touched them.

Wow. That's weird. I ordered the TOS-R complete set from Deep Discount and my season one plastic-case was damaged too. Not on the shipping box nor on the wrapped set, but rather inside the season one case itself. I was smart, it didn't return it. I simply glued the plastic parts back together with some Goop.

But that does cheese me off that kinda stuff has to happen to bran-new merchandise.

I hate all this excessively packaged DVD boxed sets of Trek. WHY? Is there some reason it should take 20 minutes to retrieve one disc from its entombment just to be able to watch it???

 

[ChristopherPike]

It's a problem here too. I notice by Season 3, better quality control must've been enforced. The inner card box fitted snuggly into that clamshell. Whereas the other two were often fractured, leaving bits of plastic rattling around inside. In recent months, places like Amazon must be absolutely sick of my constant emails and returns.

 

[Ziz]

http://www.rixgrafix.com/index_440.htm

Problem solved