Fair enough... and I need to correct part of what I said above. The secondary audio on the Next Level sampler was DTS-HD Master Audio 2.0, not Dolby Digital 2.0.
Fair enough... and I need to correct part of what I said above. The secondary audio on the Next Level sampler was DTS-HD Master Audio 2.0, not Dolby Digital 2.0.
So, if someone were to buy the bluray set for the first time, from say, amazon, would it be safe to assume that they would receive the corrected version right off the bat? Or would it be a gamble? I really don't want to go through this whole exchanging faulty discs thing if it can be avoided.
Asking again since nobody answered. I guess maybe nobody knows. Has there not be any official word on this? Would I just have to e-mail whatever retailer I use ahead of time to make sure I get the corrected versions the first time?
So, if someone were to buy the bluray set for the first time, from say, amazon, would it be safe to assume that they would receive the corrected version right off the bat? Or would it be a gamble? I really don't want to go through this whole exchanging faulty discs thing if it can be avoided.
Asking again since nobody answered. I guess maybe nobody knows. Has there not be any official word on this? Would I just have to e-mail whatever retailer I use ahead of time to make sure I get the corrected versions the first time?
Where are you posting from?
I am in the UK and Amazon had a notice up for several weeks telling us there was a fault on the discs and they were awaiting replacements. That notice has now been taken down, and people are reporting having received the corrected discs. So I assume the replacements have arrived. I have put my order in but it will be a couple of weeks before they arrive. If they're the faulty discs (which I very much doubt) they'll be getting returned.
Thats helpful info, thank you. I'm in the US but also use amazon so its probably the same. Oh well worst case scenario I gotta jump through hoops. Let us know if you receive he
I posted earlier that Amazon US is refusing to exchange defective sets for corrected sets now and are telling their customers to contact the number given to us for the replacement discs.
Considering the rep sent me the wrong replacement set the first time I contacted them, I had hoped they would have been kind enough to correct the error and send me the set...given I had to package the incorrect set back up and send it to them....but alas, they told me to contact deluxe.
Thats helpful info, thank you. I'm in the US but also use amazon so its probably the same. Oh well worst case scenario I gotta jump through hoops. Let us know if you receive he
I posted earlier that Amazon US is refusing to exchange defective sets for corrected sets now and are telling their customers to contact the number given to us for the replacement discs.
Considering the rep sent me the wrong replacement set the first time I contacted them, I had hoped they would have been kind enough to correct the error and send me the set...given I had to package the incorrect set back up and send it to them....but alas, they told me to contact deluxe.
Hm that's not reassuring. But good info, thanks.
Hi all!
Well Amazon UK certainly looked after me!
My new set of the corrected Season One arrived
Yesterday via express post from the UK.
( no charge)
(i'm in Australia)
Helpfully, both the outer packaging and
each disc features a little Starfleet insignia,
making it easy to tell this set apart from
the faulty version!
Dunno why Amazon US can't offer the same
service? I have a faulty US set too...
Ahhh well, off to watch some HD TNG!
Cheers!
Anyone on the East Coast of the US get the replacement discs from deluxe yet? I am hoping mine come in the mail today!!
Anyone on the East Coast of the US get the replacement discs from deluxe yet? I am hoping mine come in the mail today!!
Anyone on the East Coast of the US get the replacement discs from deluxe yet? I am hoping mine come in the mail today!!
Northern Kentucky here and I got my replacement discs on Saturday.
Anyone on the East Coast of the US get the replacement discs from deluxe yet? I am hoping mine come in the mail today!!
Northern Kentucky here and I got my replacement discs on Saturday.
I got mine in Boston on Saturday, as well.
For some unknown reason Amazon UK has taken the Blu Ray set off the shelves again.
Anyone on the East Coast of the US get the replacement discs from deluxe yet? I am hoping mine come in the mail today!!
Northern Kentucky here and I got my replacement discs on Saturday.
I got mine in Boston on Saturday, as well.
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