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Flower Ordering Fiasco

both ways: With bill-pay, the local utilities companies aren't in the system, and they're not processing their own bill-pays on time or the "system is down for security reasons". I nearly had to eat next to $100 in non/reversed payment fees from Verizon cause of that system. Cause Verizon (which was on the bank's bill-pay) was not certified as "Fraud protected" by Regions. Took me and Verizon a month to hunt down the problem before we finally found that since Verizon was not part of the "Regions/Visa fraud prevention network" that they would no long honor Verizon payments through bill pay.

The way my bank's billpay works is that if the vendor you're trying to pay doesn't accept electronic payments, the bank cuts a check and sends it out. Does yours do that?
Nope, it all has to be electronic payment only. It isn't the vendors refusing electronic payment, it's the bank saying that their not part of the "Fraud prevention network" and refusing to the pay the payments requested on those grounds.
 
Kestra, good luck. Hopefully the fact that they at least called means they can get this straightened out and shipped before tomorrow. The bright side is they at least didn't cancel it. Does your brother know about the flowers, btw, or is it a surprise to both of them? :)
 
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