I was thinking more about this topic today. Don't get me wrong, I like this movie. Even over First Contact. But, it was an ATROCIOUS way to introduce the Next Gen crew to new viewers. It makes just about all the Next Gen characters look completely incompetent (maybe more so than Harriman was). People give Harriman a bunch of shit for being incompetent, but he could have just been nervous having just been given a high profile assignment skippering the Enterprise-B and being under the scrutiny of the Lame Stream Media. Picard and co. have no excuses, having been an elite team working together for seven years. Let's break this down:
1. Captain Jean-Luc Picard - Gets his ass kicked by a scientist, loses his ship and it eludes him to even go farther back in time and save his brother and nephew. He also needs help from a man from the past in beating up said scientist.
2. Commander William T. (Hotshit Ace Pilot) Riker - Blunders his way through the battle with the Duras sisters and manages to trash the Federation flagship. He also manages to lose a member of his crew and a scientist who is also witness to an investigation currently under way while attempting to rescue La Forge and Data from the Amargosa Observatory.
3. Lt. Commander Data - Picks an inopportune time to install an emotion chip that puts him out of commission until he gets yelled at by Picard. It also causes him to act like an asshole and causes him to let his best friend get kidnapped
4. Lt. Commander Worf - The only thing I can think of is he disobeys a direct order calling for a spread of photon torpedoes and only fires one. Clearly, Worf's strong suit is not numbers.
5. Lt. Commander Geordi La Forge - Chief engineer who doesn't really put any effort into fixing the engine damage. He just opens that door, says "Well, this engine is fucked," and shuts the door. No effort to seal the coolant leak which maybe could have bought him some time to fix the engine.
6. Counselor Deanna Troi - I know that Troi was part of an officer's training program that most likely included instruction on how to pilot a starship. That's in the series. The problem is, this is a movie that should be introducing an audience to new characters. In this context, why did HAP Riker choose the counselor to fly the ship? Why not Lt. Junior Grade Dave the janitor? Or Ensign Ricky? A line of dialogue from Riker, like, "Deanna! Put your pilots training to some use! Take the helm!" could have fixed any confustion. Either way, he gave the ship to the psychiatrist to fly and the ship crashed.
7. Doctor Beverly Crusher - Nothing really I can think of except giving Data mixed messages on how funny it is to see someone get dumped into some water. Possibly even looking like an asshole herself for confusing Data.
The only person in this movie that showed any form of competence was Captain Kirk. He single handedly told Harriman how to get out of the situation, fixed his ship, and then helped Picard beat the crap out of a guy. If anything, any audience should have wished for more adventures with Kirk and co. after being introduced to the incompetence of Picard and co.
