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retroenzo

Fleet Captain
Fleet Captain
I'm sure we've got our fair share of people on this board that work with the general public. Share your WTF moments about your customers/clients here.

Obviously don't give out any personal information. We don't want to get sued.
 
I'm sure we've got our fair share of people on this board that work with the general public. Share your WTF moments about your customers/clients here.
Why don't you give an example?

Obviously don't give out any personal information. We don't want to get sued.
:eek:

Okay, I got a little story my wife once overheard someone ahead of her in line at McDonald's

"And make sure it's well done this time"

:lol:
 
Save some time:
https://notalwaysright.com/

Now me, I work at a small university's education department, with the "teachers of tomorrow."
One of my duties is to be the clearinghouse for all our students' clearances - the reports from the State Police, Child Protective Services, and FBI that say that our students are safe to send to schools. These have to be renewed every year, a fact that we repeat both on our website, in the instructions for getting their clearances, and in the emails we send out reminding students that they need to renew their clearances by mid-July (emails we send monthly starting in April.)

You would not believe the number and quality of excuses I have heard from students for not having their clearances done.
"I don't ever read my campus email" - you're an idiot.
"I don't check my email in summer" - I know, that's why we start sending these emails in APRIL. You idiot.
"I was on vacation" - For FOUR MONTHS YOU RICH FUCK?
"I didn't know that applied to me" - the email says ALL education majors, doesn't it? Idiot.
"My job says clearances are good for 5 years." - I thought you wanted a NEW job. That was kind of the POINT. Also, WRONG.
"My friends said clearances are good for two years" - Your friends are STUPID LIARS, idiot.
 
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Save some time:
https://notalwaysright.com/

Now me, I work at a small university's education department, with the "teachers of tomorrow."
One of my duties is to be the clearinghouse for all our students' clearances - the reports from the State Police, Child Protective Services, and FBI that say that our students are safe to send to schools. These have to be renewed every year, a fact that we repeat both on our website, in the instructions for getting their clearances, and in the emails we send out reminding students that they need to renew their clearances by mid-July (emails we send monthly starting in April.)

You would not believe the number and quality of excuses I have heard from students for not having their clearances done.
"I don't ever read my campus email" - you're an idiot.
"I don't check my email in summer" - I know, that's why we start sending these emails in APRIL. You idiot.
"I was on vacation" - For FOUR MONTHS YOU RICH FUCK?
"I didn't know that applied to me" - the email says ALL education majors, doesn't it? Idiot.
"My job says clearances are good for 5 years." - I thought you wanted a NEW job. That was kind of the POINT. Also, WRONG.
"My friends said clearances are good for two years" - Your friends are STUPID LIARS, idiot.

Wasn't this discussed in class during spring semester???

I've dealt with three education programs in three different parts of the country and we always had profs spent a whole class/session emphasizing doing those background checks?
 
I used to work at a computer retail and repair shop, and one day we had a woman come in asking for a memory upgrade for her mouse mat. She was completely serious, and both she and the salesperson she was dealing with were getting increasingly upset. He came into the back and asked the rest of us what she could be talking about, and I thought maybe it was a drawing tablet or similar. So I went out and asked her if she could bring it in. She was irritated but said she would. A couple of hours later, she turns up with a plain old fabric mouse mat. We tried to explain to her that it was just a piece of cloth with no components inside, and after a couple of us trying that, she left, completely pissed off. When we told the manager about it later, she said we should have taped some used 30-pin memory to the back, charged her $5, and told her to have a good day. (She was kidding.)
 
When working for a mobile phone company, trying to explain to a customer why just setting a USB dongle on top of the laptop wouldn't work "by magnets" to get an internet connection, that it had to be plugged in.
 
Wasn't this discussed in class during spring semester???

I've dealt with three education programs in three different parts of the country and we always had profs spent a whole class/session emphasizing doing those background checks?
We have mandatory meetings that all Education students MUST attend, scheduled during periods of the day when no one has classes. The clearances are discussed at these meetings - I have a whole speech I give about doing it RIGHT - and while I don't know what profs do in their classes, I would be surprised if they're not mentioned multiple times.

One of the calls we get the most: "Do I have to attend the mandatory meeting?" "That's kind of what the word mandatory MEANS, idiot!"
 
^ That reminds me of working in a Catholic parish and getting a phone call a couple days before Christmas: "What time is Midnight Mass?" Um, take a guess!

(Yes, I know that these days the first mass of Christmas is often held a bit earlier, but it isn't called Midnight Mass, and this was 25+ years ago.)
 

Got it bookmarked. In fact, one of my own stories is on their sister site notalwaysworking.com.

As for an example. Well, here we go.

One of my jobs was for an out of hours repair site. Basically we dealt with emergency repairs calls for several housing agencies when their main offices shut down. When I say emergency, I mean proper life or limb stuff.

Anyway, this guy calls up and his boiler's not working. In the middle of the summer. At 2am. There's no kids to worry about. Nobody elderly. Nobody sick. He just wants to have a shower. Fair enough, but it's not life or limb. I tell him he's got to call back the following morning when the office is open and get an urgent repair. He's not going to take that for an answer and starts f-ing and blinding. Well we're not paid for that and we have emergency calls to take so we apologise and get him off the phone.

A minute later and he's back on the phone to us. We tell him again to call up tomorrow and the torrent of abuse starts again. We end the call again and shortly afterwards he's back through to us again. Unfortunately as we're on the night shift there's only two of us working so he will get through to one of us all the time. He tells us he's going to keep calling up until we send someone out to repair. We can't deal with this guy as he's tying up our lines.

After about twenty minutes of this, we ask him for his address as we'll be reporting him to his housing authority in the morning for abuse of the lines and the staff. Funnily enough, the call drops at that point and we never hear from him for the rest of the night.
 
Many years ago I worked in a hobby shop, and one day I was listening to some CD's (as usual).

I was listening to the Styx album Man Of Miracles. Lots of heavy organ parts on that one since it was a very early release.

A customer that I can only describe as a young Charles Manson asked "is that Lucifer's Friend?". A strange question coming from someone who looked like "him" for sure.

Eventually I found out that really was a band, and a really good one. They became one of my favorite 70's era bands.
 
For over five years now, I've been working in a sex shop. So, yes, I have a lot of stories to tell.

For example, one afternoon, there were these two guys coming into the store. These were twenty-somethings, but the ugliest twenty-somethings you could imagine. Like, unclean skin, random facial hair, uncombed and unwashed hair, bad teeth, bad posture, weird facial features, the complete package. It's alright, some of our best (and often, nicest) customers are not easy on the eye, as they say, so that's obviously not where the story ends. No, these two ugly as hell twenty-something guys walk around the store, pointing at magazine and DVD covers and sex toy packaging, giggling and howling like a bunch of pre-pubescent boys seeing their first picture of a naked woman. So, they do that for five minutes, which is weird and kind of annoying.

Then they come up to the counter and ask me where the sex dolls were. I showed them, and the pointing and giggling starts again. Then they ask me what our most realistic sex doll was. I could stop myself from asking whether they'd be able to tell the difference, and instead showed them our better models, with the 3D-modeled heads and silicon vaginas and anuses.

I also told them about the Real Dolls. We don't have them in the store, because they're quite expensive, a few thousand Euros per doll, and since most who buy them want a custom-made one anyway, we just get them per customer-order. But I tell them, the Real Dolls are all high-class silicon on a solid aluminium skeleton. One of the guys asks me if they could move, and I answer: "Yeah, sure, that aluminium skeleton has joints and all, so you can move them into any position you like". And the guy says: "No, I meant can they move by themselves?" For a few seconds there, I was awestruck that this guy was actually and without a hint of irony asking for a sexbot. Then I told them to give the Japanese another ten to fifteen years.

They kept looking at stuff, but eventually they went out without buying anything.
 
Um....mind you I've taught in a treatment program for two years....but they sound like they have mental illness, or some kind of ED. I could see a couple of my former students acting like this.

Those "....always right" posts can be really annoying as a lot of those stories can be easily explained away if we saw how things seemed from the perception of the person they were writing about, or just plain ignorant.

One of the stories, about the working one was about an individual who clearly had some kind of developmental disability(ies). It sounded like that poor kid was trying his best to work hard. But it seemed the other two workers just lacked patience and understanding for a young man who most likely only could attain menial jobs with support, especially when their jobs were kinda menial to begin with.
 
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So a woman came into the HMV and said "I'm really unhappy with the quality of this CD" and I told her that I couldn't help her, she then went into a wild rant and demanded to speak to a manager. A manager prompted appeared and she then ranted at him at how unhelpful I was.

He pointed out that was my right as I was another customer and not a member of staff.
 
^they may vary in condiments and additional veggies. Some place may add other veggies as their default BLT version... unless they were clearly listed and very visible.

:shrug:
 
Many years ago I worked in a hobby shop, and one day I was listening to some CD's (as usual).

I was listening to the Styx album Man Of Miracles. Lots of heavy organ parts on that one since it was a very early release.

A customer that I can only describe as a young Charles Manson asked "is that Lucifer's Friend?". A strange question coming from someone who looked like "him" for sure.

Eventually I found out that really was a band, and a really good one. They became one of my favorite 70's era bands.

:lol:

In either '67 or '68, I was at a Christmas party, and this guy asked me out of the blue whether I liked vanilla fudge. I thought it was an odd question, but I went ahead and gave him a straightforward answer: it's okay, but I like chocolate better. He just looked at me with disgust and walked away. :alienblush: I obviously had no idea that Vanilla Fudge was a rock band.
 
To this day, we still get the occasional elderly man coming into our store, looking around for a few minutes, and then coming to the counter with a look somewhere between disappointment and sadness, asking "Don't you have any VHS tapes left?".
 
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