Computer Virus Removal Help

[General_Phoenix]

So, I have found two viruses on my computer through AVG scan. I can only assume it was through something my son must have downloaded, but at any rate it's a fujack.j virus. Not sure what the heck that is, but have found out there are several viruses in the fujack family...okay groovy whatever...but I want it gone. AVG alerts me that the virus is there, but doesn't seem to do anything about it, as it comes back in the next scan. I also use CounterSpy, thinking that may work..but to no avail. So..any suggestions?

They seem to be in my system volume/restore directory. Anything I can do to get rid of this...parasite? It's becoming quite an annoyance, mainly because I can't seem to slay it.

Any help is appreciated.

 

[Brolan]

So, I have found two viruses on my computer through AVG scan. I can only assume it was through something my son must have downloaded, but at any rate it's a fujack.j virus. Not sure what the heck that is, but have found out there are several viruses in the fujack family...okay groovy whatever...but I want it gone. AVG alerts me that the virus is there, but doesn't seem to do anything about it, as it comes back in the next scan. I also use CounterSpy, thinking that may work..but to no avail. So..any suggestions?

They seem to be in my system volume/restore directory. Anything I can do to get rid of this...parasite? It's becoming quite an annoyance, mainly because I can't seem to slay it.

Any help is appreciated.

Have you tried going to the Trend Micro website and using their free Housecall scanner?

 

[General_Phoenix]

No, but I will do so now. Thanks.

 

[wellsweb]

I would start up in "safe mode" and then run your anti-virus program. Then I would change my anti-virus program to one that would keep that stuff out. I've used avast! anti-virus for several years now. It detects viruses before they get to your computer's drive. It detected a virus on a website that my wife went to the other day. It sounded an audible alert, then gave her a dialogue box that gave her the option of terminating the connection to that website, therefore we got no virus.

 

[Charlie Kelly]

Did they only show up when you ran the AVG scan or where you alerted while you where using the computer?

AVG will normally prevent you from running a virus the moment it shows up on your computer meaning to actually infect yourself you have to disable AVG itself and then run the virus. Plus AVG checks every file accessed so if you had become infected it would alert you everytime you started the computer. I'm just wondering if your system is actually infected or AVG has just picked up some dormant virus files which are esentially harmless unless run by a user. As to why AVG has not gotten rid of them I cannot say.

Charlie