It is the fact that Patty shared things that made the post valuable. Pretty simple to share things that are universally applicable without detailing things that are production-specific.
Pretty simple, yes. But the important part of this this that she didn't have to share it, but she chose to anyway. I'd laud that specific over however easy it is to do.
Conversely, I don't think that Potemkin_Prod was being uncooperative by electing not to share anything.
I would keep the thread open, but just change the title of the thread to something more positive, if possible.
No one has gotten their feelings hurt.
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