I've got a HP K550 printer running from a HP G6000 laptop.
The yellow and magenta went ~ ink levels showed the others were fine. I know the ink levels are not a true reflection but the black and blue are relatively new.
After putting in the new/refilled (I hear the groans) yel and mag the printer worked fine for a couple of prints. The next time it was turned on it refused to work as it said the black cartridge was empty/incompatible. I had no problem with black before changing the others.
I rang the cartridge company and he suggested turning off at mains for 1/2 hour which I did and it still doesn't work. He's insistant it's not his problem but black was fine before I put his in. Now I have to buy another new black when the other is fine.
I know on a Mac you can overide ink levels and trick the printer but I can't seem to do that on this. I have tried to obligatory swearing and cursing and showing Priscilla the new cartridges but she is still stubbornly refusing.
Any advice very gratefully received
The yellow and magenta went ~ ink levels showed the others were fine. I know the ink levels are not a true reflection but the black and blue are relatively new.
After putting in the new/refilled (I hear the groans) yel and mag the printer worked fine for a couple of prints. The next time it was turned on it refused to work as it said the black cartridge was empty/incompatible. I had no problem with black before changing the others.
I rang the cartridge company and he suggested turning off at mains for 1/2 hour which I did and it still doesn't work. He's insistant it's not his problem but black was fine before I put his in. Now I have to buy another new black when the other is fine.
I know on a Mac you can overide ink levels and trick the printer but I can't seem to do that on this. I have tried to obligatory swearing and cursing and showing Priscilla the new cartridges but she is still stubbornly refusing.
Any advice very gratefully received
