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And here we go again............... :(

Are you going to back up your new ds9 files?

It would be illegal to back up your dvd files as smaller convenient mkvs.
 
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The only illegal part is bypassing any copy protection, after that creating smaller files should not be any more illegal than larger mp4 files or regular dvd files
 
The only illegal part is bypassing any copy protection, after that creating smaller files should not be any more illegal than larger mp4 files or regular dvd files

Legal back ups I suspect are a button you punch, in a sub directory menu that is hard to find, and then its 8 gb for 4 episodes, per disc.

Illegal back ups is downloading a quasi-illegal ripping program, and then it's 230 mb per mkv for standard definition.

Crime doesn't pay much.
 
You have totally misunderstood me if you think that Star Trek is the "only thing getting me through". I do have a lot of other interests,
I apologize then. That was not the impression given by talking about having to "give up" Star Trek, or it "leaving a bug hole," or "the only way to get through a Gray Universe." I appreciate the clarification.

Then it's time that they will be informed. But they have the bad habit of not replying to messages and mails.
That doesn't mean they are not getting them. Just that it hasn't risen to the need to do something about it level. Amazon reviews are not going to Paramount. Neither is comments here. It takes repeated efforts to reach a company to make them aware of a potential manufacturing issue.
 
I apologize then. That was not the impression given by talking about having to "give up" Star Trek, or it "leaving a bug hole," or "the only way to get through a Gray Universe." I appreciate the clarification.


That doesn't mean they are not getting them. Just that it hasn't risen to the need to do something about it level. Amazon reviews are not going to Paramount. Neither is comments here. It takes repeated efforts to reach a company to make them aware of a potential manufacturing issue.

I understood that you got the wrong impression of me. My comments may have looked a bit exaggerated. Apology accepted! :)

If Star Trek disappeared out of my life due to that constant problems with DVD.s, it would leave a big hole.
But I do have other interests as well. I could make a list of all the things I'm involved in or have been involved in but that would be far off-topic.

At least I've trying to do my best when it comes to this issue. I've sent a message to Paramound during their "contact" site and also sent them a snailmail. Both very polite written and explaining.
 
At least I've trying to do my best when it comes to this issue. I've sent a message to Paramound during their "contact" site and also sent them a snailmail. Both very polite written and explaining.
Excellent work. I would say that finding people who have similar issues and encouraging them to reach out as well. So, on that front I appreciate the fact that you're bringing attention to it. But, again, it takes multiple instances, and an impact to the financial revenue to bring about Paramount's attention. That's the nature of business. It's not insensitive-it's a matter of percentages.
 
Excellent work. I would say that finding people who have similar issues and encouraging them to reach out as well. So, on that front I appreciate the fact that you're bringing attention to it. But, again, it takes multiple instances, and an impact to the financial revenue to bring about Paramount's attention. That's the nature of business. It's not insensitive-it's a matter of percentages.

With that, and the thought that perhaps many complaints never reach Paramount, I still wonder whether Lynx just has had particularly bad luck, or that he's one of many.
 
With that, and the thought that perhaps many complaints never reach Paramount, I still wonder whether Lynx just has had particularly bad luck, or that he's one of many.

It cannot be stressed enough that many of these corporations set the threshold for personal use so low that what used to be reasonable archival/backup/copy procedures for home viewing now make one a...

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With that, and the thought that perhaps many complaints never reach Paramount, I still wonder whether Lynx just has had particularly bad luck, or that he's one of many.
Honestly, that's my wonder as well. I admittedly do very little with physical media right now due to storage space, save for specific items. But, I have had maybe one or two DVDs where I have had coding errors, and skips, and weird edits. So, like I have said this is a pure numbers game to Paramount and enough people have to let them know, not Amazon, not Walmart, not Target or other retailer, but Paramount that they are having errors. Otherwise, the retailers have return allowances for credit on defective products without much verification. It's just credited for future purchases.
 
This entire issue is one of the reasons why I stream. I understand that it’s not always a viable option but it works for me. I’m sorry that the OP is facing these obstacles. But I really do think contacting Paramount is the answer. I’m not sure if this is the best contact for home entertainment’s customer service but it might be a place to start: 1-323-956-8398
 
Are you going to back up your new ds9 files?

It would be illegal to back up your dvd files as smaller convenient mkvs.
I don't know. Depends on how it can be done, if it can be done. And only for pesonal use.

My initial plans are to use the newly bought box as backup, still use the first box and have the DVD:s in the new box as replacement if or when one of my older DVD discs starts malfunctioning. Since my old box worked fine for three years, I hope that this new one will last as long. Then we'll see where we are. Let's hope that Paramount gets the message about making better products and release DS9 on Blu-ray too.

This entire issue is one of the reasons why I stream. I understand that it’s not always a viable option but it works for me. I’m sorry that the OP is facing these obstacles. But I really do think contacting Paramount is the answer. I’m not sure if this is the best contact for home entertainment’s customer service but it might be a place to start: 1-323-956-8398

As I mentioned before, I'm not that happy to pay a yearly sum to some streaming company to discover that all of a sudden the series I'm watching is taken off the streaming service.

Not to mention issues with broadband as such.

I do have acces to a free service but as it is now, I have to watch it in my home office on an average screen which is not so cozy as watching on my TV. Not to mention that I have to drag cables from my computer inone side of the house to the TV in the other side of the house and the quality of the picture from the streaming service is not as good as the quality of my DVD.s (when they work).
 
As I mentioned before, I'm not that happy to pay a yearly sum to some streaming company to discover that all of a sudden the series I'm watching is taken off the streaming service.

Not to mention issues with broadband as such.

I do have acces to a free service but as it is now, I have to watch it in my home office on an average screen which is not so cozy as watching on my TV. Not to mention that I have to drag cables from my computer inone side of the house to the TV in the other side of the house and the quality of the picture from the streaming service is not as good as the quality of my DVD.s (when they work).

I get it. Streaming is not for everyone. Which is why I offered the solution of a phone number to see if perhaps Paramount Home Entertainment can replace your discs. Even if for a small fee, it’s better than you continuously buying the box sets. Be proactive. You might be surprised with the outcome. They might not be able to do anything for you. But at that point, at least you’ve tried. Because complaining on a forum isn’t going to do a thing. And buying the set agin costs more money AND risks having the same outcome of damaged discs.
 
Never mind the discs, can they replace those silly plastic cases that last about a year before they fall apart?
 
I don't know. Depends on how it can be done, if it can be done. And only for pesonal use.

Backing up your dvd's is definitely possible. It's probably against the rules to post which programmes to use, but you can find loads of (sometimes) free programmes to help you do that, just Google it.
 
I get it. Streaming is not for everyone. Which is why I offered the solution of a phone number to see if perhaps Paramount Home Entertainment can replace your discs. Even if for a small fee, it’s better than you continuously buying the box sets. Be proactive. You might be surprised with the outcome. They might not be able to do anything for you. But at that point, at least you’ve tried. Because complaining on a forum isn’t going to do a thing. And buying the set agin costs more money AND risks having the same outcome of damaged discs.
And sends the wrong message.
 
Never mind the discs, can they replace those silly plastic cases that last about a year before they fall apart?
DS9 has come in a different style case for several years now.

I still have my originals though, they are holding up surprisingly well after all these years. Only two have tape on them though so far. ;)
 
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You're still connecting your computers together with cables like a savage caveman?

There's a USB port in my router where I can can connect a hard rive to establish a networked library all my devices can stream from.

I'm not trying to be mean, but you can watch DS9 on the toilet if you set up a home network.

That is the dream.
 
I get it. Streaming is not for everyone. Which is why I offered the solution of a phone number to see if perhaps Paramount Home Entertainment can replace your discs. Even if for a small fee, it’s better than you continuously buying the box sets. Be proactive. You might be surprised with the outcome. They might not be able to do anything for you. But at that point, at least you’ve tried. Because complaining on a forum isn’t going to do a thing. And buying the set agin costs more money AND risks having the same outcome of damaged discs.

As for streaming, i'd actually checked some prices yeaterday, just in case. In the European country where I live, one year of streaming might cost two to for times more than buying a new box and then I have to pay for 90% of doom-and-gloom movies and series which I'm not even interested in. Add to this problems with band width, technical glitches and the not too rare possibility that the series I watch is cancelled in the middle of everything. So if the discs in the new box functions for at least three years, there's still an advantage for me.

I have no problems with Paramount getting a small fee for replacing damaged discs. I can live with that. What I want is discs which don't stop functioning after only three viewings. That's what I expect from Paramount, an increase in quality for their products. It coud definitely be possible since I have those old Voyager seasons 1,2 and 3 which I bought in 2006 and still works fine.

And yes, I have sent a message to them plus a snailmail post. I also have that telephone number which you provided and I will use it if they don't respond to my letter or mail. I just have to check the costs and possibility for long-distance calls with my current mobile company.

My reason for posting this issue (and complaining here) is to find out how many other who have the same problems with inferior discs and also to wake them up to do something. I have the feeling that if a lot of people in the US starts to complain about this, there might be a quicker response from Paramount than if some person in far away Europe complains.

Never mind the discs, can they replace those silly plastic cases that last about a year before they fall apart?

Yes, that's also a problem. Those cases might cause damage to the discs.

And sends the wrong message.
In what way? If something is wrong, you have to complain about it. Otherwise nothing will happen.

You're still connecting your computers together with cables like a savage caveman?

There's a USB port in my router where I can can connect a hard rive to establish a networked library all my devices can stream from.

I'm not trying to be mean, but you can watch DS9 on the toilet if you set up a home network.

That is the dream.

I am a caveman! haven't you noticed that yet? :lol:

In fact, I still have some cables here and there. Why? Because it works! However, I'm always ready to try something new. Otherwise I would never have gotten into the IT and computer business.

I will check the router and all that to see what improvements can be made. However, as I wrote in my reply to Campe above, there are still some negative issues with streaming, certain costs for it where I live, having to pay for a lot which I won'' watch and the risk for having let's say DS9 being cancelled in the middle of my "Relaunch".

And watching DS9 on the toilet is not my highest priority! :D

The perfect place for Mikey Eddington to spew.

I often wonder why so many people are so negative against old Mike. Am I the only one who actually like him? :eek:
 
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