I guess this is a good thing that happened to me but it might've come at the expense of other people.
Went to Whole Foods to return an Amazon purchase. Line was long but there were two automated return machines to the side that no one was using. So I walked past everyone and did my return. Unless they were all there for multiple returns and/or needing to talk to the employee about their return, I'm thinking some of them just saw the long line and assumed it was the only line? Even after I did my return and left, walking past the line on the way out, no one in the line moved.