A
Amaris
Guest
What I find surprising in this thread is the level of care that is apparently expected in American diners. Things like coming to check if everything is ok multiple times, refilling glasses, and generally interacting with me without any good reason. I might expect that in moderately high-end restaurants (say, in the 100 euro range for a one-person dinner), but surely not in a normal pizzeria or a family restaurant.
No, it's the other way round, at least in this country and (in my relatively limited experience) in the USA too.
I have never ever been hassled by a waiter in a michelin-starred or even reasonable-quality restaurant. Things appear and disappear when they should, without prompting or significant delay, with a brief announcement of the dishes when they arrive, and the waiter only really engages in conversation if I start it and express interest in something about the food. Perhaps once over the course of the meal, the owner or maitre d' might check everything is fine, but even that is generally rare. This is how waiter service should be delivered.
It's in "family restaurants" where you sometimes get the waiters who tell you their name, act as if they want to be your friends and pester you with frequent checks and water top-ups. Partly it's down to their franchise's stupid policies, designed to cater for the terminally incompetent, and partly it's to try to engage you in order to get a better tip. This is marginally acceptable behaviour if you are a genuinely attractive waitress, possessing suitably dulcet tones, but otherwise it is a surefire way to annoy me and is but one among many reasons why I tend to avoid these kind of chain/family restaurants.
Exactly. The best thing about those, though, is that since I'm paying less for my meal, I can easily leave a larger tip. When I do get a waitress who has been so nice, has taken care of my needs, and hasn't constantly stepped over to interrupt me while I'm talking to my friends, I love to leave big tips.