The mysterous "Unplug, then replug" fix for technology: WHY?!?!?!

[Hofner]

Maybe it's something put in there by tech support people. It causes a problem, requiring people to phone tech support, but it's a simple fix, meaning the tech doesn't actually have to do much on their end. Therefore, it sustains the need for technical support without generating a lot of work.

Also, tech support loves to make you feel like a moron by saying "You DID unplug and replug it I'm sure." thereby making you feel like a drooling idiot if you hadn't.

Robert

 

[JustAFriend]

It's the ID-10-T bug behind the keyboard...

 

[JonathonWally]

It's the ID-10-T bug behind the keyboard...

Reminds me of the auto mechanic version; "sounds like you've a got a loose nut behind the wheel"

 

[RedShirt]

It's the ID-10-T bug behind the keyboard...

Reminds me of the auto mechanic version; "sounds like you've a got a loose nut behind the wheel"

Or a short between the headset, as we used to say in the Air Force.

 

[shivkala]

Maybe it's something put in there by tech support people. It causes a problem, requiring people to phone tech support, but it's a simple fix, meaning the tech doesn't actually have to do much on their end. Therefore, it sustains the need for technical support without generating a lot of work.

Also, tech support loves to make you feel like a moron by saying "You DID unplug and replug it I'm sure." thereby making you feel like a drooling idiot if you hadn't.

Robert

But that's the beauty of it, more often than not, it works, which only serves to make you feel like an even bigger drooling idiot as you have to admit to the tech that it did, in fact, work!

 

[SVD]

Also, tech support loves to make you feel like a moron by saying "You DID unplug and replug it I'm sure." thereby making you feel like a drooling idiot if you hadn't.

Somewhat how I felt after my grandpa told me to do it and it did the trick, plus some exasperation that my technologically illiterate grandpa knew more about tech with regard to this problem than me.

It's the ID-10-T bug behind the keyboard...

Reminds me of the auto mechanic version; "sounds like you've a got a loose nut behind the wheel"

Or a short between the headset, as we used to say in the Air Force.

ooouch

 

[Lindley]

It's the ID-10-T bug behind the keyboard...

Reminds me of the auto mechanic version; "sounds like you've a got a loose nut behind the wheel"

Or a short between the headset, as we used to say in the Air Force.

A classic case of PEBKAC?