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And here we go again............... :(

They should do something about it if they don't want a bad reputation. Companies must care about their customers because it's their customers who are paying their wages.
What bad reputation? Thus far it's isolated instances. So, again, trying to get them to care means making it apparent that this is a big deal.

I used to do that in the beginning when those problems started but I changed tactics when the same problems occurred over and over and over again.
Which is good, but then it has to demonstrated this is a big problem. I applaud your efforts, in case I haven't said that. I have encouraged the posting and finding others experiencing the same thing to make Paramount, or the manufacturing company, aware. But, how big of a problem is this? And that's a genuine question because I am wondering who all is experiencing it.
 
What bad reputation? Thus far it's isolated instances. So, again, trying to get them to care means making it apparent that this is a big deal.


Which is good, but then it has to demonstrated this is a big problem. I applaud your efforts, in case I haven't said that. I have encouraged the posting and finding others experiencing the same thing to make Paramount, or the manufacturing company, aware. But, how big of a problem is this? And that's a genuine question because I am wondering who all is experiencing it.
If you look at the reviews on Amazon, there are a lot of complaints about malfunctioning DVD:s and bad packaging.
 
So...Amazon knows about the problem.
Yes.....I see the problem there. It would be better if they wrote to Paramount.
But maybe some of them are doing that and get no reply?

As for Amazon, if they get constant complains about bad products, shouldn't they inform Paramount about that?
 
Yes.....I see the problem there. It would be better if they wrote to Paramount.
But maybe some of them are doing that and get no reply?

As for Amazon, if they get constant complains about bad products, shouldn't they inform Paramount about that?
Depends on two factors. One, how many complaints are they getting? Manufactures, especially large ones, having return allowances with their retailer partners. Which means, Amazon is basically allowed to get credit from Paramount, up to a certain point, on defective merchandise. If it never rises above that percentage of expected return credit then it's just business as usuall.

So, the question comes back to how much does Paramount know? You're trying to contact them. Maybe others are, but I suspect that might be 1% of the people who encounter those errors. Most will either post a bad review and then move on, with no additional effort. Complaining takes time, effort and willingness to wait to hear back from the company, and be willing to not have the product for a time. Most people I know will return it, get a new one, or return it and buy something else. There's no patience there.
 
Depends on two factors. One, how many complaints are they getting? Manufactures, especially large ones, having return allowances with their retailer partners. Which means, Amazon is basically allowed to get credit from Paramount, up to a certain point, on defective merchandise. If it never rises above that percentage of expected return credit then it's just business as usuall.

So, the question comes back to how much does Paramount know? You're trying to contact them. Maybe others are, but I suspect that might be 1% of the people who encounter those errors. Most will either post a bad review and then move on, with no additional effort. Complaining takes time, effort and willingness to wait to hear back from the company, and be willing to not have the product for a time. Most people I know will return it, get a new one, or return it and buy something else. There's no patience there.
I will continue to contact them and inform them about this.
I just wish that others would do the same.
 
At this point, knowing a TNG style remaster is not on the cards, I’d settle for an upscale and remaster with improved contrast, colour, etc. What are the chances Paramount/CBS would do this?

The DVD picture is like mud. I can improve it to an extent with my HDMI upscaler and changing the picture settings on my tv. DS9 deserves better, but it’s still very much the forgotten, unloved middle child even thirty years on.
 
At this point, knowing a TNG style remaster is not on the cards, I’d settle for an upscale and remaster with improved contrast, colour, etc. What are the chances Paramount/CBS would do this?

The DVD picture is like mud. I can improve it to an extent with my HDMI upscaler and changing the picture settings on my tv. DS9 deserves better, but it’s still very much the forgotten, unloved middle child even thirty years on.
Honestly, I can't complain about the quality of the DVD picture standard.
It looks OK to me.
Or is it some special episode you refer to?
However, it would be great with DS9 on Blu-Ray.
 
What are the chances Paramount/CBS would do this?
I imagine that depends on how their output is on streaming. If it can be demonstrated to aid with streaming numbers, then it's likely. Right now, well, I'm skeptical because I don't see them doing much for the older shows. I think the market demands would have to get extremely intense for them to take notice.
 
At this point, knowing a TNG style remaster is not on the cards, I’d settle for an upscale and remaster with improved contrast, colour, etc. What are the chances Paramount/CBS would do this?

The DVD picture is like mud. I can improve it to an extent with my HDMI upscaler and changing the picture settings on my tv. DS9 deserves better, but it’s still very much the forgotten, unloved middle child even thirty years on.

DS9 deserves the full treatment, yes. Anything less isn't the "go big or go home" thing that so many seem to like.

This isn't ENT either, where they did the quality treatment for the live action film and cut in (decently upscaled) CGI. Even then, the same rule for ANY enlarging techniques remains the same: The larger the source material's size, the more you can stretch it without making its limitations show. A native 720P can be expanded and edges tweaked to meet 1080P a lot easier than taking 480i (two alternating 240p fields with empty space between alternating each line stitched together in the temporal span of one frame, and think 29.97 frames per second as well. Regardless of source, those two fields - especially when there's movement - need extra treatment since surrounding fields will have other movement that isn't in harmony, which yields other problems. In fairness, deinterlacing technology has improved TONS over the decades, but that's just the first part of the battle.)

AI is just an umbrella term covering numerous procedural functions, which include - for each frame - selective edge unsharp masking, contrast adjustment, artificial color gamut altering, and even selective blurring - which is an amusing contraindication, at least with the AI tools I purchased for 2d/poster work. It's good, but it's by no means perfect. Detail color in minute areas cannot be extrapolated on, because the true colors are not picked up on by the algorithms. The limited gamut would lead to more blooming/overexposed areas and the potential for crushing of dark areas into black blobs also exists. Try re-calibrating that on the TV, when the source material is artificially improved yet also lessened in some ways.In fast motion video, especially natively videotaped shows de-interlaced before any other enhancing is done, there is artifacting and even straight vertical lines looking wavy. Is that really "HD"?

And despite it all, plenty of areas still look like mud.

For native videotape material, all of these tools do yield a genuinely better image. But it doesn't begin to come close to actual HD resolution and the differences can still be spotted 4 miles away.

There also needs to be more than a hobbyist's YouTube channel to really begin to showcase improvements, since even after setting PQ to 1080P or more, it's more often mud with sharp edges. Show a SD original next to genuine HD and shrink HD down to the same resolution as SD and you will see a phenomenal difference on that, which you will not see for the upscaling. Or, better yet, take a proper remastered HD piece next to an AI one. Some clips do exist. The differences are genuinely impressive in what AI can do... and what it cannot.

But AI, which isn't the Venus drug, isn't a panacea. Neither is deinterlacing on its own, as otherwise the streaming episodes wouldn't look as awful either.

Oh, one quick question: What was the point of storing all of the film negs in the first place? They didn't do it on a whim, even for season one. They'd save more money by throwing them away, no? They have archived copies of the master videotapes (probably on D1 tape, whereas the BBC more often uses D3 but I digress...) May as well let the negs rot away, and the vinegar effect has been known to kick in even unexpectedly, depending on quality of the films themselves. Preserve and get the most out of it if you can.
 
Honestly, I can't complain about the quality of the DVD picture standard.
It looks OK to me.
Or is it some special episode you refer to?
However, it would be great with DS9 on Blu-Ray.

DVD quality is... DVD quality. It's not bad, the material lets the TV do any enhancing (which I've disabled since the TV can override intended settings and cause blooming, more jaggies, and other issues, etc), the episode-per-disc ratio doesn't yield excessive compression resulting in an excessively bad image, but (a) it's still DVD and lacking anti-scratch protection, higher bandwidth (than even streaming, for now), and other niceties blu-ray has, and, more importantly, (B) with the sumptuous, intricate sets and costuming where any 35mm magazine or postcard print immediately blows any TV image out of this and the next three adjacent galaxies? Ironically, DS9 deserved the full treatment when TNG was too often plain. At least if we're taking about the sets and costumes only, and even then TNG's remaster shows a ton of improvement.


Another fun point, look at B5's DVD vs HD. There's no practical way that the full palette captured on film can be simulated in "AI". I'll keep looking for the original article that came out at the time, but the one image of the person's quarters yielded so much more color - especially from the CCFL bulbs and even background from the window - that I wasn't beginning to expect. There's 0% that AI will come close to finding and mimicking that detail, since what it's analyzing has none of those aspects to latch onto to extrapolate from. It's only extrapolating on what it finds in a heuristic image scan.
 
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Going down the only road I have ever known...... umm okay got that out of the system.

Anyways I haven't watched my disks in awhile and I am going to need to in fact buy them all over again but I would thing that at some point that they must release the show in HD or some kind of upscaling improvement. Babylon 5 got that treatment so I am thinking we must be close to were it will happen for DS9 and Voyager as well.
 
Going down the only road I have ever known...... umm okay got that out of the system.

Anyways I haven't watched my disks in awhile and I am going to need to in fact buy them all over again but I would thing that at some point that they must release the show in HD or some kind of upscaling improvement. Babylon 5 got that treatment so I am thinking we must be close to were it will happen for DS9 and Voyager as well.
I really hope that you are right about this.
I would love to see DS9 and Voyager (at least the three first seasons) on Blu-Ray.
 
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Going down the only road I have ever known...... umm okay got that out of the system.

Anyways I haven't watched my disks in awhile and I am going to need to in fact buy them all over again but I would thing that at some point that they must release the show in HD or some kind of upscaling improvement. Babylon 5 got that treatment so I am thinking we must be close to were it will happen for DS9 and Voyager as well.

Heck, just the live action footage and upscaling the CGI is a dream. The only additional issue is the increase of blended CG (e.g. Odo's metamorphoses), and if episodes like "One Little Ship" used CGI for the runabout... either way, it's a bigger task than TNG ever was. Anything to make it less monumental, but then the other issue is if enough customers were to buy the blu-ray sets at MSRP , or how long the costs are recouped after (MSRP+(wait three years after release to purchase them)+(streaming revenue)) makes up for the costs of the remastering over time. TNG's releases were not as big as people hoped and it was the most popular/mainstream. Given the (almost-recent) articles propping up DS9 and how VOY was the most netflixed, one would think there'd be an audience just drooling for the opportunity... especially as B5 found a hybrid solution with live action vs upscaling effects and the upscaled f/x were surprising in what could be done... sorta like taking a SD release of The Simpsons, using algorithms to turn frames from raster into vector, look for the black lines, smooth the lines and adding vertices, then resizing the image and having the computer color in all the areas to match the original. It's the ultimate "paint by numbers" and makes a viable upscale of old animated shows done on VT without the agony of moire and other artifacting readily found in SD VT material, squeee!

But I digress. One can only hope the remaining Treks all get their 35mm negs digitized at 2k or n-k before they turn into smelly mush that isn't a substitute for vinaigrette sauce.
 
I have also sent messages to Paramount about a subtitle problem with The Invaders discs and they do ignore you!!!
Years ago though I found two lovely ladies whom really went out of their way to help me with my TNG and DS9 DVD problems but sadly they must have left the company!
JB
 
I have also sent messages to Paramount about a subtitle problem with The Invaders discs and they do ignore you!!!
Years ago though I found two lovely ladies whom really went out of their way to help me with my TNG and DS9 DVD problems but sadly they must have left the company!
JB
I can inform you and everyone who is reading this thread that I still haven't got any reply at all from Paramount, neither to my emails and not to my snailmails.
I leave it to every one who reads this to draw his or her conclusion.
 
They must believe that they are too high and mighty to respond to lowly customers like ourselves, Lynx! Just remember that and if they ever want a recommendation for their goods, put it on the page! :techman:
JB
 
I've thought for a while that DVDs as they were initially produced back in around 1997 were of a higher quality that ones 10-20 years later, which makes no sense really given advances in manufacturing etc, unless of course, mass production led to a reduction in quality.

My 1997 Matrix DVD still works perfectly for instance...
 
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