Indeed. And I don't recall complaining so much as it was just disinterest. Like, my friends and I would discuss DS9 or VOY from time to time but there wasn't the push like my friends had with TNG or even the TNG films. It just wasn't enjoyable any more.As with many things, I suspect the truth lies somewhere in-betweeen. Personally, I tuned out in the second season of Enterprise, because it just didn't hold my interest. I came back years later and watched the rest. Looking back it cannot be overstated just how much of a reanimation Star Trek (2009) has been for the franchise.
ST 09 changed that for me, but a lot of people I know didn't bother.