mayjor pc problem

[judge alba]

I have a pretty bad problem with my pc when i switch it on it asks if i want vista or w7 i click w7 as normal then after a few minutes it will go to the password screen. i click my password in then a blue screen comes up with a load of stuff that i cant understand only that it has shut down to stop damage to my pc it suggests running the pc in safe mode and shuts down.
problem is now it wont even run in safe mode just gose back to the blue screen with a lot of writing on it.

question i have is there anyway of getting the thing to actually work? or is the computer knackered?

failing getting the thing to work is there anyway of getting the data from the internal drive onto another drive possibly via a caddy? as i may need to scrap the pc
i once got to the desktop where i clicked on a program then pc said error desktop stopped working computer is going to close to prevent damage.

what on earth has happened?
it only started last night doing this the only thing i have done differantly to yesterday is get vent to work.

been typing this on my other halfs laptop

 

[The Fatman]

Do you have a Win7 recovery disc? if so, use it as a boot disc,and select the repair option. From the repair options, select to restore from an earlier date and see if that works. Usually when you have a BSoD error like this, it's a bad driver file loading up somewhere. Doing the system restore should eliminate the issue and get you running.

 

[judge alba]

thanks i'll give that a go

 

[DonIago]

FWIW, when asking for tech assistance it also often helps to tell us exactly what the error message says rather than saying, things like, "a bunch of stuff I can't understand," which doesn't really tell us anything at all...

I deal with this at work all the time, and it's become one of my pet peeves. People somehow think they can omit details in the interests of sending their question faster, and all they end up doing is wasting everyone's time because we can't help them without the details they've omitted.

 

[judge alba]

sorry got the same blue screen this time i've manged to get the stuff what it says

a problem has been detected and windows has been shut down to prevent damage to your computer.
BAD_POOL_HEADER

if this is the first time you've seen this stop error screen restart your computer if this appears again follow these steps:

check to see if any new hardware or software is properly installed.
if this is a new installation ask your hardware or software manufatcturer for any windows up dates you might need.

if problems continue, disable or remove any newly instaled hardware of software. disable bios memory options such as caching of shadowing.

thenical information.

***STOP: 0X00000019 (0x00000020,0x89156BF8,0X89156c08,0X0A020203)

i havent gone into the bios not that i think i can all it dose is go to the daul boot screen which allows me to choose vista or w7 i hit enter it then allows me to enter my password then gose straight back to the screen to choose the os or sometimes it will allow me to get logged in for about ten minutes then the above information comes up on a blue screen.

it dose this when i try to get into safe mode as well now

 

[DonIago]

I'd say get a Windows boot disc and do a repair.

 

[FPAlpha]

First step with these kinds of problems is to hit Google and see if others had the same problem and how they solved it.

Personally, without knowing your system and requirements, i'd drop Vista since you have W7.. why operate 2 OS on the same machine from the same company? That's just inviting problems.

Worst case problem solver is always doing a clean install of the OS (and in your case just W7 as it's superior to Vista).. and i mean clean. Format the harddrive and install from scratch.

Good luck.

 

[Trekker4747]

Go into system restore:

(Start-->type "system restore" in the search box at the bottom)

Follow the on-screen guide, agreeing to anything Windows bitches at you about, and restore your system to the last known, working, point. (You may have to click on the "older than five days" box at the bottom.)

It's possible that "something" happened at some point that's just fouled things up and restoring the system to an earlier point *may* correct this. This is probably the least drastic route to go at this point, if you continue having problems then it'd be time to pull out the disc and do a repair install (which shouldn't damage your files) if that doesn't work a clean sweep of the hard-drive and install of the OS will be called for.

If that doesn't work then it's a hardware issue but I suspect that isn't the case here.

But I, personally, whenever I run into a problem with Windows the first thing I do is a system restore to an earlier point.

 

[judge alba]

if i reformat the drive then reinstal w7 therefore getting rid of vista will that make my pc back to a single boot system?

ps i apologise for what maybe annoyingly simple questions but when it comes to this sort of thing i havn't a clue what to do

 

[Santaman]

If you reformat the entire drive and get rid of all partitions then indeed you'll get rid of Vista, if you do so then make at least two partitions one for Windows and the other one for your data so you won't lose anything important when the OS goes bad.

After a bit of googling it seems your error is a rotten one, its either a driver that can't be loaded or a NTFS filesystem error, the latter means you have to reformat anyway to get rid of it, if you indeed can't boot into safe mode anymore then replacing drivers will be quite difficult which probably means a reformat as well..

 

[sojourner]

No one has asked the obvious question, so I will. Can you run Vista on the machine since you have it installed? IF so, then you at least would know it's not a hardware problem but just something wrong with Win 7.

 

[judge alba]

nope it dose the same thing with vista too.
dont know if this may be a factor but the pc is about 7-8 years old.
the only original parts in it is the motherbaord processor and the drive the os is on.