Understand that the system will be an iterative process, like many other things they're working on. Duty Officers are first, but that's not the end of that. From the last Ask Cryptic:
9. picardalpha2clearance - Q: Why is the duty roster system not utilizing Bridge Officers or Non- Commissioned BOs as we asked for?
A: The idea of making one of your Bridge Officers the “lead” of a department is still a feature we plan to implement. We first want to get the Duty Officer system in and functioning before we add it. Once that system is in game and we’ve had time to see the impact it has on the game, we can then move on to adding department chiefs.
There's more coming.
Ok. But 'Department Heads' is one thing - I'm talking about a more fundamental change to the way bridge officers work.
At the moment, there is no way of nominating a 'Flight Controller' or 'Tactical Officer' from your officers, and there aren't posts like the 'helm' or 'ops' for them to work at. Indeed, the only reason for calling them 'bridge' officers at all is because they sit on your bridge, looking like a 'real' bridge crew'. But apart from that, what they
really are is an NPC commando squad, each with 'magic' powers for your ship.
I'd love it if canon Trek divisions/departments were introduced, so that things like generic 'science' BOffs were split into true 'Science Officers' and 'Medical Officers', with proper skills to match, or the Command division allowing for functioning First Officers and pilots. For example, a Chief Medical Officer would be a dedicated medic for any away team, as well as affecting crew recovery on a ship. Similarly, a Helmsman/Flight Controller would affect ship speed/manoeuvrability, as well as shuttlecraft operations.
It'd also get rid of the issue of the arbitrary 'BOff assignments' - instead of the 'X Tac, Y Sci, Z Eng' for each ship class, you'd have a 'Helm', 'Ops', etc. and a dedicated officer for each post, with all ships following the same system, just like on TV.
It's a massive change, I know, but one that would really make officers more useful than they currently are, as well as injecting a much-needed shot of
STAR TREK into the way the game
works, not just how it
looks. I honestly believe that the crew dynamics of starships are fundamental elements of what makes Trek 'Trek', rather than generic sci-fi, and by adding them to STO, the game would stop feeling so much like a candy-coating of 'Trek' on a game mechanic that might as well be any other sci-fi RPG (and I say that as a gamer with many hours clocked on the likes of 'Knights of the Old Republic' and the 'Mass Effect' series!).