My apologies if this is the wrong forum for this question, but I saw another poster mention the Eaglemoss Starships Collection in another thread, so I thought I'd give it a go. I haven't subscribed for every issue, I'm only buying the ones I want, which is not all of them. Here in the UK, the Defiant issue came out over Xmas and New Year, and with the amount of travelling about I did over the holiday period I missed it. I went to the website and ordered a back copy, which worked fine. But I waited a month and nothing arrived. I contacted their customer service, who were very friendly and helpful, and they said that if it hadn't arrived within 3-to-5 days of ordering, it must have got lost in the mail and they would dispatch another. I have now waited another two weeks, and still nothing has arrived. I'm at the point of asking for my money back, except that I still want my Defiant. Most recently I bought the Akira-class model, and all the pieces weren't there - the ship itself and the black base were there, but the clear plastic stand that connect the two was not. I would contact customer service again, but based on previous experience I'm not sure it would do any good. So I guess my questions are: Has anybody else had these kind of problems with Eaglemoss? Any suggestions what to do? Is there anywhere else I can get hold of the Defiant? Amazon? Ebay? Dirty back alley? Thanks for your help.