creepy encounters with cashiers

Discussion in 'Miscellaneous' started by sonak, Jun 22, 2013.

  1. Shazam!

    Shazam! Rear Admiral Rear Admiral

    Joined:
    Feb 22, 2006
    Unless you're some Gordon Gekko type player finalising a deal with Mr. Yagamoto in Tokyo I don't think it's too much to ask for you to take one minute from your hectic Wall Street schedule and exercise some common courtesy and basic politeness.
     
  2. sonak

    sonak Vice Admiral Admiral

    Joined:
    Jul 13, 2007
    Location:
    in a figment of a mediocre mind's imagination

    again, all these assumptions are based on the idea that customers are there to engage in some kind of discourse with a cashier. If I'm running in to some place to grab a box of cigarettes(I don't smoke) and I throw ten bucks on the counter while I'm talking to someone on my phone, I'd be pretty miffed If I was told that I'd have to get off the phone just to have the cashier hand me change.


    I'd probably complain or not visit that particular store again. I am not obligated to say "hi, how are you?" to the cashier. I'm not an employee there and service is therefore not part of my job.


    When I've worked as a cashier, and had to say my greeting to the customer, if they ignored me, I just shrugged and went on.


    According to some here, I should have petulantly refused to serve them until they were nice to me.:lol:
     
  3. Shazam!

    Shazam! Rear Admiral Rear Admiral

    Joined:
    Feb 22, 2006
    You don't have to do anything. It would be a nice respectful thing to do though.
     
  4. RoJoHen

    RoJoHen Awesome Premium Member

    Joined:
    Apr 14, 2000
    Location:
    QC, IL, USA
    Yeah, you don't have to get off the phone, but a "Hey, can you hold on one second?" to the person on the other end would at least show the cashier a minimal amount of respect. I realize that they're just there to perform a service, but they're still people.

    Of course, I talk on my phone maybe a half hour every week, so I have a hard time understanding why anyone would need to be on their phone while shopping in the first place.
     
  5. Shazam!

    Shazam! Rear Admiral Rear Admiral

    Joined:
    Feb 22, 2006
    Yeah, I'm hardly ever on my phone. Very rarely would any conversation be important enough that it couldn't wait until I got home.
     
  6. Avon

    Avon Commodore Commodore

    Joined:
    May 7, 2010
    Location:
    Avon
    i think everyone's forgetting the fact that someone on the phone can visually acknowledge your existance with a look and give you money with one hand, etc.

    sure, if someones just standing there in the way, oblivious to their surroundings then thats a problem.

    to refuse someone in that first situation would be rudeness on the part of the cashier.
     
  7. Sector 7

    Sector 7 Vice Admiral Admiral

    Joined:
    Mar 27, 2008
    Location:
    Rural North Carolina
    I would like to see more of these signs where I shop.
    Precisely. Some people, however, just do not understand the concepts of courtesy and mutual respect. I was raised to practice them, but I am noticing that more and more people just don't get it.

    Several years ago, I stopped to fill up the gas tank. I was on the phone, because my employee had just been robbed. It is a 75 mile trip each way to get to that store.

    I told my employee, who was very upset and frightened, to hold on just a moment while I paid for the gas. The cashier refused to take my money until I hung up the phone. I let her know I was not talking, as I had asked them to hold... she still refused. I called 911, told the police the situation, gave them my name, phone number and told them when the cashier was more reasonable, she could call me for payment.

    To my surprise, the 911 dispatcher asked to speak to the cashier! Whatever they told her, she took my payment so I could be on my way. Since I had put my employee on hold, gave my full attention to the cashier, I felt it was wrong to be refused service... especially in an urgent situation.

    My brother and I speak on the phone almost every day. We have an agreement that we put each other on hold if we are ready to order or check-out. It is just common courtesy to the people helping us with our purchases. :techman:
     
  8. MacLeod

    MacLeod Admiral Admiral

    Joined:
    Mar 8, 2001
    Location:
    Great Britain
    And I don't think anyone is saying that wouldn't be rude on the part of the cashier.
     
  9. Avon

    Avon Commodore Commodore

    Joined:
    May 7, 2010
    Location:
    Avon
    actually i think thats what they were saying

    or at least he was
     
  10. Collingwood Nick

    Collingwood Nick Vice Admiral Admiral

    Joined:
    Jan 28, 2002
    Oh, good. I was afraid I was being too subtle.
     
  11. Avon

    Avon Commodore Commodore

    Joined:
    May 7, 2010
    Location:
    Avon
    don't care. proves my point.
     
  12. Collingwood Nick

    Collingwood Nick Vice Admiral Admiral

    Joined:
    Jan 28, 2002
    My customer service skills are sublime..

    .. partially because I'm very picky about who I accept as customers. Nobody who says that to my face would be served at my establishment.
     
  13. Avon

    Avon Commodore Commodore

    Joined:
    May 7, 2010
    Location:
    Avon
    customer: 'hi could you serve me?'

    server: 'how dare you! get out!'

    yeah that's how you run a business!
     
  14. Gary Mitchell

    Gary Mitchell Admiral Admiral

    Joined:
    May 16, 2001
    Location:
    ¯\_(°·O)_/¯ Florida ( ͡° ͜ʖ ͡°)
    Except they wouldn't say 'hi could you serve me?'because they'd be on the phone.
     
  15. Gov Kodos

    Gov Kodos Admiral Admiral

    Joined:
    Mar 23, 2004
    Location:
    Gov Kodos on Mohammed's Radio, WZVN Boston
    [yt]https://www.youtube.com/watch?v=7e_XQ86-Ni4[/yt]
     
  16. teacake

    teacake Fleet Admiral Admiral

    Joined:
    Jan 20, 2007
    Location:
    inside teacake
    So this is a hobby business?
     
  17. sonak

    sonak Vice Admiral Admiral

    Joined:
    Jul 13, 2007
    Location:
    in a figment of a mediocre mind's imagination


    :lol:


    how dare I suggest that someone who works in the customer service industry is supposed to serve customers!
     
  18. TorontoTrekker

    TorontoTrekker Vice Admiral Admiral

    Joined:
    Jul 15, 2002
    Location:
    Toronto, Ontario, Canada
    When I find myself stuck behind someone who didn't notice the Express Lane sign, or is just so self-absorbed that they don't think it applies to them, I start doing my Sesame Street Count von Count impression. "One grocery! Ah-hah-hah! Two groceries! Ah-hah-hah!" One time, the person behind me in line joined in. :D

    I'm actually a little surprised that this thread has gone as long as it has without a mention of Kristen Wiig's "Target Lady" SNL sketch - in which she loudly comments on every customer's purchases, shares her own experiences with the product, or sometimes runs off to get one for herself because she didn't realize it was on sale until she rang it up. I've never actually seen service like that, but it sounds like the sketch is exactly what's being described in this thread.
     
  19. Mr Awe

    Mr Awe Rear Admiral Rear Admiral

    Joined:
    Jan 15, 2002
    For me, it's not about who is getting paid to do what. Common courtesy should be, well, common. Although, I know it's often not.

    Be polite because it's the nice thing to do, not just because you're paid to be polite.

    Mr Awe
     
  20. Mr Awe

    Mr Awe Rear Admiral Rear Admiral

    Joined:
    Jan 15, 2002
    <Shrug> Guess you didn't have much of come back.

    Not surprising because advocating politeness, even when you're customer, is about as far from hyperbole as you can get!

    Mr Awe