RSS iconTwitter iconFacebook icon

The Trek BBS title image

The Trek BBS statistics

Threads: 138,909
Posts: 5,388,113
Members: 24,718
Currently online: 524
Newest member: Tribblemaker

TrekToday headlines

IDW Publishing November Trek Comic
By: T'Bonz on Aug 20

Pegg/Wright Trilogy In The Works
By: T'Bonz on Aug 20

Star Trek: The Compendium Rebate Details
By: T'Bonz on Aug 20

Gold Key Archives Volume 2
By: T'Bonz on Aug 19

Takei Documentary Wins Award
By: T'Bonz on Aug 19

Cumberbatch To Voice Khan
By: T'Bonz on Aug 19

Shaun And Ed On Phineas and Ferb
By: T'Bonz on Aug 18

New Ships Coming From Official Starships Collection
By: T'Bonz on Aug 18

Trek Stars Take On Ice Bucket Challenge
By: T'Bonz on Aug 18

Retro Review: Profit and Lace
By: Michelle on Aug 16


Welcome! The Trek BBS is the number one place to chat about Star Trek with like-minded fans. Please login to see our full range of forums as well as the ability to send and receive private messages, track your favourite topics and of course join in the discussions.

If you are a new visitor, join us for free. If you are an existing member please login below. Note: for members who joined under our old messageboard system, please login with your display name not your login name.


Go Back   The Trek BBS > Welcome to the Trek BBS! > General Trek Discussion

General Trek Discussion Trek TV and cinema subjects not related to any specific series or movie.

Reply
 
Thread Tools
Old February 8 2014, 08:22 PM   #1
lvsxy808
Rear Admiral
 
lvsxy808's Avatar
 
Location: London
Poss OT? Eaglemoss model-magazines - problems

My apologies if this is the wrong forum for this question, but I saw another poster mention the Eaglemoss Starships Collection in another thread, so I thought I'd give it a go.

I haven't subscribed for every issue, I'm only buying the ones I want, which is not all of them. Here in the UK, the Defiant issue came out over Xmas and New Year, and with the amount of travelling about I did over the holiday period I missed it.

I went to the website and ordered a back copy, which worked fine. But I waited a month and nothing arrived. I contacted their customer service, who were very friendly and helpful, and they said that if it hadn't arrived within 3-to-5 days of ordering, it must have got lost in the mail and they would dispatch another. I have now waited another two weeks, and still nothing has arrived. I'm at the point of asking for my money back, except that I still want my Defiant.

Most recently I bought the Akira-class model, and all the pieces weren't there - the ship itself and the black base were there, but the clear plastic stand that connect the two was not. I would contact customer service again, but based on previous experience I'm not sure it would do any good.

So I guess my questions are:
  • Has anybody else had these kind of problems with Eaglemoss? Any suggestions what to do?
  • Is there anywhere else I can get hold of the Defiant? Amazon? Ebay? Dirty back alley?

Thanks for your help.
__________________
DS9-R fans! Want to know what happened after The Soul Key?

Read Deep Space Nine, Season 10
All 22 eps available to read on-screen or download and keep!
lvsxy808 is offline   Reply With Quote
Old February 8 2014, 08:25 PM   #2
Unicron
Continuity Spackle
 
Unicron's Avatar
 
Location: With the Dead Poets
Send a message via ICQ to Unicron
Re: Poss OT? Eaglemoss model-magazines - problems

This might be better suited for General Trek Discussion, so I'll send it there. Hope everything works out for you.
__________________

"My dream is to eat candy and poop emeralds. I'm halfway successful."


Catbert, Evil Director of Human Resources
Unicron is offline   Reply With Quote
Old February 12 2014, 08:05 AM   #3
SicOne
Commodore
 
Location: Omaha, NE
Re: Poss OT? Eaglemoss model-magazines - problems

I'm sorry that I don't have any suggestions about how to handle the customer service aspect of Eaglemoss, but as I've been ordering them in the States, I have ordered individual ships/magazines through a comic book store. Thus far, I have not had any customer service issues or quality control problems. If you have the means to do this, order them individually through a store as opposed to having to deal with Eaglemoss and pay for them in advance, I'd suggest going that route.

In regards to the magazines themselves, how have you found them? They're interesting, but there's nothing really "new" in them in regards to the ships. Mostly a rehash of existing information. I was hoping for more, frankly.
SicOne is offline   Reply With Quote
Old February 12 2014, 10:31 AM   #4
lvsxy808
Rear Admiral
 
lvsxy808's Avatar
 
Location: London
Re: Poss OT? Eaglemoss model-magazines - problems

Yeah, I agree that there's not really much there that we didn't already get from other sources. Some of the behind the scenes info is nice, though. I'm really only getting them for the models, the magazines are just a bonus.

I want them to do a Luna-class and a Vesta-class though! Those would be extremely popular, I think. (More exciting than a friggin' Nova-class anyway.)

.
__________________
DS9-R fans! Want to know what happened after The Soul Key?

Read Deep Space Nine, Season 10
All 22 eps available to read on-screen or download and keep!
lvsxy808 is offline   Reply With Quote
Old February 13 2014, 07:23 AM   #5
SicOne
Commodore
 
Location: Omaha, NE
Re: Poss OT? Eaglemoss model-magazines - problems

If I'm not mistaken, there is supposed to be a run of 70 ships, of which we only know what classes the first batch of 35 is. Could they be doing a Luna and Vesta in the second batch?
SicOne is offline   Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump



All times are GMT +1. The time now is 04:08 AM.

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
FireFox 2+ or Internet Explorer 7+ highly recommended.