Adobe Reader update question

indranee · December 27 2012, 05:23 AM

Hi all, can someone tell me why I can't seem to update Adobe Reader 8 to Adobe Reader 11 on my Windows XP? I was trying to open a pdf and it told me to update it so I dl-ed it, saved it and then ran it. Then, nothing. It wouldn't do anything. When I tried to check for updates again, it keeps saying none are available. It's as if it's updated but it won't let me actually USE the update.

I haven't updated AR in a while. Could that be it?

Any help would be appreciated...

Btw, my system still says I have an AR 8, not AR 11. So I guess it hasn't updated. But it won't let me "find" any more updates.

J. Allen · December 27 2012, 08:07 AM

indranee wrote:

Hi all, can someone tell me why I can't seem to update Adobe Reader 8 to Adobe Reader 11 on my Windows XP? I was trying to open a pdf and it told me to update it so I dl-ed it, saved it and then ran it. Then, nothing. It wouldn't do anything. When I tried to check for updates again, it keeps saying none are available. It's as if it's updated but it won't let me actually USE the update.

I haven't updated AR in a while. Could that be it?

Any help would be appreciated...

Btw, my system still says I have an AR 8, not AR 11. So I guess it hasn't updated. But it won't let me "find" any more updates.

Yeah, your best option is to uninstall and reinstall the program. I get these same issues with Adobe Flash. Of course, I'm one of these people who recommends FoxIt (http://www.foxitsoftware.com/Secure_PDF_Reader/), because it's much faster, much lighter on resources than Adobe Reader, and 100% compatible. It's also free.

indranee · December 27 2012, 09:01 PM

Thanks for the response and you're right I had to uninstall AR 8. AR 11 installed fine after that. One question: can I have both FoxIt and AR on my system? I'd like to try it.

Robert Maxwell · December 27 2012, 09:03 PM

Yes, you can have both installed, however only one of them can be the default for opening PDFs. But you can easily right-click and choose "Open With..." to pick the program you'd like to use for that instance, so it's not much more cumbersome.

J. Allen · December 27 2012, 09:30 PM

What RM said.

farmkid · December 27 2012, 10:49 PM

Santa Hooves wrote:

Yeah, your best option is to uninstall and reinstall the program. I get these same issues with Adobe Flash. Of course, I'm one of these people who recommends FoxIt (http://www.foxitsoftware.com/Secure_PDF_Reader/), because it's much faster, much lighter on resources than Adobe Reader, and 100% compatible. It's also free.

I've used Foxit for years and much prefer it to Adobe. I thought it was 100% compatible, but I have come across one instance where it is not. There is one .pdf I've downloaded from grants.gov, the US government central website for grant applications, that Foxit cannot open. The website specifically says that you must have Adobe Reader and it will even check your computer for it before it will let you download it. I had to have it as part of a grant application, so I had to download and install Adobe Reader. Once I got it I tried to open it with Foxit and sure enough, Foxit can't open it at all. I don't know why, or why the document couldn't have been made in such a way that other, non-Adobe, pdf software could open it, but nevertheless that's the case here. In spite of that, I still much prefer Foxit to Adobe and that one document is the only one I use Adobe for.

J. Allen · December 27 2012, 11:15 PM

farmkid wrote:

Santa Hooves wrote:

Yeah, your best option is to uninstall and reinstall the program. I get these same issues with Adobe Flash. Of course, I'm one of these people who recommends FoxIt (http://www.foxitsoftware.com/Secure_PDF_Reader/), because it's much faster, much lighter on resources than Adobe Reader, and 100% compatible. It's also free.

I've used Foxit for years and much prefer it to Adobe. I thought it was 100% compatible, but I have come across one instance where it is not. There is one .pdf I've downloaded from grants.gov, the US government central website for grant applications, that Foxit cannot open. The website specifically says that you must have Adobe Reader and it will even check your computer for it before it will let you download it. I had to have it as part of a grant application, so I had to download and install Adobe Reader. Once I got it I tried to open it with Foxit and sure enough, Foxit can't open it at all. I don't know why, or why the document couldn't have been made in such a way that other, non-Adobe, pdf software could open it, but nevertheless that's the case here. In spite of that, I still much prefer Foxit to Adobe and that one document is the only one I use Adobe for.

Hm. That is odd! I'm glad I haven't come across that problem yet, and I hope it doesn't become common practice by pdf creators.

farmkid · December 28 2012, 01:28 AM

^I agree wholeheartedly!

Captain Ice · December 28 2012, 02:31 AM

Santa Hooves wrote:

farmkid wrote:

Santa Hooves wrote:

Yeah, your best option is to uninstall and reinstall the program. I get these same issues with Adobe Flash. Of course, I'm one of these people who recommends FoxIt (http://www.foxitsoftware.com/Secure_PDF_Reader/), because it's much faster, much lighter on resources than Adobe Reader, and 100% compatible. It's also free.

I've used Foxit for years and much prefer it to Adobe. I thought it was 100% compatible, but I have come across one instance where it is not. There is one .pdf I've downloaded from grants.gov, the US government central website for grant applications, that Foxit cannot open. The website specifically says that you must have Adobe Reader and it will even check your computer for it before it will let you download it. I had to have it as part of a grant application, so I had to download and install Adobe Reader. Once I got it I tried to open it with Foxit and sure enough, Foxit can't open it at all. I don't know why, or why the document couldn't have been made in such a way that other, non-Adobe, pdf software could open it, but nevertheless that's the case here. In spite of that, I still much prefer Foxit to Adobe and that one document is the only one I use Adobe for.

Hm. That is odd! I'm glad I haven't come across that problem yet, and I hope it doesn't become common practice by pdf creators.

I have, though it is extremely rare. Usually also requires that you have the most current version too, which is annoying.

indranee · December 29 2012, 12:36 AM

Robert Maxwell wrote:

Yes, you can have both installed, however only one of them can be the default for opening PDFs. But you can easily right-click and choose "Open With..." to pick the program you'd like to use for that instance, so it's not much more cumbersome.

Thanks to both of you. I'll try it.

December 27 2012, 05:23 AM	#1
indranee Vice Admiral Location: Warrrrrrrrrshington, DC	Adobe Reader update question Hi all, can someone tell me why I can't seem to update Adobe Reader 8 to Adobe Reader 11 on my Windows XP? I was trying to open a pdf and it told me to update it so I dl-ed it, saved it and then ran it. Then, nothing. It wouldn't do anything. When I tried to check for updates again, it keeps saying none are available. It's as if it's updated but it won't let me actually USE the update. I haven't updated AR in a while. Could that be it? Any help would be appreciated... Btw, my system still says I have an AR 8, not AR 11. So I guess it hasn't updated. But it won't let me "find" any more updates. __________________ http://25.media.tumblr.com/b9f883023...vqqyo1_500.gif

December 27 2012, 09:01 PM	#3
indranee Vice Admiral Location: Warrrrrrrrrshington, DC	Re: Adobe Reader update question Thanks for the response and you're right I had to uninstall AR 8. AR 11 installed fine after that. One question: can I have both FoxIt and AR on my system? I'd like to try it. __________________ http://25.media.tumblr.com/b9f883023...vqqyo1_500.gif

December 27 2012, 09:03 PM	#4
Robert Maxwell Cherry Chassis Location: The Track	Re: Adobe Reader update question Yes, you can have both installed, however only one of them can be the default for opening PDFs. But you can easily right-click and choose "Open With..." to pick the program you'd like to use for that instance, so it's not much more cumbersome. __________________ Your crash was, like, spectacular! My world simulation project! Also: Women and Men: Self-Image and Rape Culture

December 27 2012, 09:30 PM	#5
J. Allen Professional Enabler Location: A Quantum State	Re: Adobe Reader update question What RM said. __________________ The most horrible suffering one can bring upon another person in dire need, is that of indifference. With love, you try to uplift their life. With hatred, you seek to end that life. With indifference, however, you seek merely to render it inconsequential.

December 28 2012, 01:28 AM	#8
farmkid Commodore	Re: Adobe Reader update question ^I agree wholeheartedly! __________________ Computers are like the God of the Old Testament: lots of rules and no mercy.

STAR TREK

CSI

ABOUT US