Star Trek: The Next Generation Blu-ray Audio Issues - Page 4

LOKAI of CHERON · August 3 2012, 04:17 PM

I'm going to wait for the (hopefully) forthcoming EU replacement program simply due to aesthetics and consistency. The US counterparts will not have the BBFC "PG" certification logo imprinted on each disc and will differ visually from the rest of the set in at least that way - I know - I'm just weird like that. Also, I suspect the US discs boot directly to the CBS ident as opposed to the static language selection screen on the UK versions.

Of course, this is all academic for me as I've ripped the episodes uncompressed for instant access on my media player! Still, I want all my discs to be "the same"!

Pindar · August 3 2012, 04:40 PM

Amazon UK have updated their statement.

Item Under Review

This product is not currently offered by Amazon.co.uk because a customer recently told us that the item he or she received was not as described.
We are working to resolve this as quickly as possible.
Technical Issues with this Product
The manufacturer has confirmed the following technical issues with this product. The sound has been incorrectly mapped on some episodes of Star Trek: The Next Generation - Season One on Blu-ray. This error will impact customers using a 7.1 or 5.1 Surround Sound environment. Until corrected discs are available, we have removed the product from sale. We are working to resolve this and will be contacting customers who have previously purchased this title from Amazon.co.uk.

So I guess this means Amazon will be contacting those of us who got it from them soon.

LOKAI of CHERON · August 3 2012, 04:51 PM

Pindar wrote:

So I guess this means Amazon will be contacting those of us who got it from them soon.

Please keep us updated, Pindar.

picard_2305 · August 3 2012, 04:58 PM

Any word in regards to those who bought it from play.com?

Might as well email them.

picard_2305 · August 3 2012, 05:06 PM

Since that Amazon.co.uk comment came up I decided to email play.com, which is where I got my set.

Scotty · August 3 2012, 05:32 PM

Pindar wrote:

Amazon UK have updated their statement.

Item Under Review

This product is not currently offered by Amazon.co.uk because a customer recently told us that the item he or she received was not as described.
We are working to resolve this as quickly as possible.
Technical Issues with this Product
The manufacturer has confirmed the following technical issues with this product. The sound has been incorrectly mapped on some episodes of Star Trek: The Next Generation - Season One on Blu-ray. This error will impact customers using a 7.1 or 5.1 Surround Sound environment. Until corrected discs are available, we have removed the product from sale. We are working to resolve this and will be contacting customers who have previously purchased this title from Amazon.co.uk.

So I guess this means Amazon will be contacting those of us who got it from them soon.

So I might get 2 sets of replacement discs.

{ Emilia } · August 3 2012, 05:47 PM

Amazon.de has contacted me even though I hadn't even asked about it. I guess they sent emails out to everybody who bought the set.

They apologized, said they're about to sort replacement discs, and sent me the code for a €5 amazon gift coupon.

Not complaining. Looks like I'll get my new discs soon.

BillJ · August 3 2012, 06:16 PM

LOKAI of CHERON wrote:

Also, I suspect the US discs boot directly to the CBS ident as opposed to the static language selection screen on the UK versions.

We get the static language selection screen too.

Pindar · August 3 2012, 06:57 PM

LOKAI of CHERON wrote:

Pindar wrote:

So I guess this means Amazon will be contacting those of us who got it from them soon.

Please keep us updated, Pindar.

I got an email from phe but I think I'll wait and see if amazon email me over the weekend now.

picard_2305 · August 3 2012, 07:24 PM

girl I talked to at play.com has to talk to head office to find out what is going to happen at play.

I have email from phe from Wed, but giving it a few more days to see about the play query and if any more about the UK European announcement.

22 Stars · August 3 2012, 08:39 PM

^ You talked to a girl! Lucky!

Glommer · August 3 2012, 09:37 PM

I ordered the european (?) steelbock edition from Amazon Germany (amazon.de).

The set will be shipped on August 20th, hopefully with the replacement discs already included?!

However, there's currently no statement on the article page...

picard_2305 · August 3 2012, 09:40 PM

This might sound like a daft question but if I went ahead and put my codes down for the US replacement system and the UK replacement system was then announced would I then be unable to use the UK one. I mean I guess it is a once only thing or would it not matter. This is another reason why I am waiting.

Scotty · August 3 2012, 09:48 PM

picard_2305 wrote:

This might sound like a daft question but if I went ahead and put my codes down for the US replacement system and the UK replacement system was then announced would I then be unable to use the UK one. I mean I guess it is a once only thing or would it not matter. This is another reason why I am waiting.

I doubt it. But by the looks of it, you won't have to wait much longer.

picard_2305 · August 3 2012, 09:51 PM

Why do you say I wont have to wait much longer?

u heard something?

August 3 2012, 04:17 PM	#46
LOKAI of CHERON Fleet Captain Location: Post-apocalyptic ruins of my once mighty Homeworld.	Re: Star Trek: The Next Generation Blu-ray Audio Issues I'm going to wait for the (hopefully) forthcoming EU replacement program simply due to aesthetics and consistency. The US counterparts will not have the BBFC "PG" certification logo imprinted on each disc and will differ visually from the rest of the set in at least that way - I know - I'm just weird like that. Also, I suspect the US discs boot directly to the CBS ident as opposed to the static language selection screen on the UK versions. Of course, this is all academic for me as I've ripped the episodes uncompressed for instant access on my media player! Still, I want all my discs to be "the same"! __________________ YOU MONOTONE HUMANS ARE ALL ALIKE... FIRST YOU CONDEMN, THEN ATTACK.

August 3 2012, 04:40 PM	#47
Pindar Rear Admiral Location: 76 Totters Lane	Re: Star Trek: The Next Generation Blu-ray Audio Issues Amazon UK have updated their statement. Item Under Review This product is not currently offered by Amazon.co.uk because a customer recently told us that the item he or she received was not as described. We are working to resolve this as quickly as possible. Technical Issues with this Product The manufacturer has confirmed the following technical issues with this product. The sound has been incorrectly mapped on some episodes of Star Trek: The Next Generation - Season One on Blu-ray. This error will impact customers using a 7.1 or 5.1 Surround Sound environment. Until corrected discs are available, we have removed the product from sale. We are working to resolve this and will be contacting customers who have previously purchased this title from Amazon.co.uk. So I guess this means Amazon will be contacting those of us who got it from them soon.

August 3 2012, 04:58 PM	#49
picard_2305 Lieutenant Junior Grade Location: Newtownabbey, Northern Ireland	Re: Star Trek: The Next Generation Blu-ray Audio Issues Any word in regards to those who bought it from play.com? Might as well email them.

August 3 2012, 05:06 PM	#50
picard_2305 Lieutenant Junior Grade Location: Newtownabbey, Northern Ireland	Re: Star Trek: The Next Generation Blu-ray Audio Issues Since that Amazon.co.uk comment came up I decided to email play.com, which is where I got my set.

August 3 2012, 05:47 PM	#52
{ Emilia } Commodore Location: .eu / .de / .it	Re: Star Trek: The Next Generation Blu-ray Audio Issues Amazon.de has contacted me even though I hadn't even asked about it. I guess they sent emails out to everybody who bought the set. They apologized, said they're about to sort replacement discs, and sent me the code for a €5 amazon gift coupon. Not complaining. Looks like I'll get my new discs soon. __________________ The challenge of modernity is to live without illusions and without becoming disillusioned. - Antonio Gramsci

STAR TREK

CSI

ABOUT US

August 3 2012, 07:24 PM	#55
picard_2305 Lieutenant Junior Grade Location: Newtownabbey, Northern Ireland	Re: Star Trek: The Next Generation Blu-ray Audio Issues girl I talked to at play.com has to talk to head office to find out what is going to happen at play. I have email from phe from Wed, but giving it a few more days to see about the play query and if any more about the UK European announcement.

August 3 2012, 08:39 PM	#56
22 Stars Commodore	Re: Star Trek: The Next Generation Blu-ray Audio Issues ^ You talked to a girl! Lucky!

August 3 2012, 09:37 PM	#57
Glommer Cadet Location: KA, BW, Germany	Re: Star Trek: The Next Generation Blu-ray Audio Issues I ordered the european (?) steelbock edition from Amazon Germany (amazon.de). The set will be shipped on August 20th, hopefully with the replacement discs already included?! However, there's currently no statement on the article page...

August 3 2012, 09:40 PM	#58
picard_2305 Lieutenant Junior Grade Location: Newtownabbey, Northern Ireland	Re: Star Trek: The Next Generation Blu-ray Audio Issues This might sound like a daft question but if I went ahead and put my codes down for the US replacement system and the UK replacement system was then announced would I then be unable to use the UK one. I mean I guess it is a once only thing or would it not matter. This is another reason why I am waiting.

August 3 2012, 09:51 PM	#60
picard_2305 Lieutenant Junior Grade Location: Newtownabbey, Northern Ireland	Re: Star Trek: The Next Generation Blu-ray Audio Issues Why do you say I wont have to wait much longer? u heard something?