Internet connection problems

Discussion in 'Science and Technology' started by Roshi, Aug 7, 2014.

  1. Roshi

    Roshi Admiral Admiral

    Joined:
    Nov 22, 2004
    Location:
    Roshi
    Help required.
    My sister is having some internet issues that I've never encountered before. She's unable to load internet pages with a time out error message but she is currently connected on Skype and is actually chatting with me!!! I've never seen that kind of problem before. Can you help her?
     
  2. spinnerlys

    spinnerlys Commander Red Shirt

    Joined:
    Jan 23, 2008
    Location:
    in between
    What is the TimeOut error message?

    What operating system and version and what browser and version does she use? Does it happen on another browser?
    How is the computer connected to the internet?
     
  3. Roshi

    Roshi Admiral Admiral

    Joined:
    Nov 22, 2004
    Location:
    Roshi
    It turns out there was a "glimpse in the software". She called tech support and they remote accessed her PC. No malware, no crap installed.

    Thanks for your reply, spinnerly.


    Mods, you can close this one. Thks.