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Trek Literature "...Good words. That's where ideas begin."

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Old August 21 2013, 01:35 PM   #76
ATimson
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Re: Barnes & Noble Reducing Orders of New Trek Books?

E-DUB wrote: View Post
It's called "supply and demand" for a reason. If you don't see the Trek book and either buy something else or just leave, they don't see the demand. You gotta tell them that they've lost a sale. Maybe they won't give a rat's furry, but if you don't ask, they won't know.
Letting the store sales staff know doesn't do anything - they're not responsible for the ordering. That's the chain's buyers' job.
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Old August 21 2013, 01:54 PM   #77
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Re: Barnes & Noble Reducing Orders of New Trek Books?

^But you can request that the staff special-order a copy of a book for you, and that will let folks higher up the line know that there's demand for that book (if enough people do it).
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Old August 21 2013, 02:19 PM   #78
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Re: Barnes & Noble Reducing Orders of New Trek Books?

ATimson wrote: View Post
Letting the store sales staff know doesn't do anything - they're not responsible for the ordering. That's the chain's buyers' job.
If the store's sales staff aren't keeping a tally of requests they can't fill they are not doing their job.
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Old August 21 2013, 02:55 PM   #79
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Re: Barnes & Noble Reducing Orders of New Trek Books?

Therin of Andor wrote: View Post
ATimson wrote: View Post
Letting the store sales staff know doesn't do anything - they're not responsible for the ordering. That's the chain's buyers' job.
If the store's sales staff aren't keeping a tally of requests they can't fill they are not doing their job.
They can tally all they want, but that doesn't get the information to someone at corporate who can do anything with it.
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Old August 21 2013, 03:02 PM   #80
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Re: Barnes & Noble Reducing Orders of New Trek Books?

^What do you mean? Sales information is sales information. If a book is special-ordered and purchased, then that's a sale, and it goes on record.
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Old August 21 2013, 07:11 PM   #81
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Re: Barnes & Noble Reducing Orders of New Trek Books?

Maybe it's an apples-oranges thing and the on-line sale of a book is actually used, by TIIC, to justify not carrying it in the store.
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Old August 21 2013, 08:29 PM   #82
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Re: Barnes & Noble Reducing Orders of New Trek Books?

I was going to comment on this. I was in my local B&N yesterday - trying to grab an Elmore Leonard book, but they were sold out - and noticed that the Star Trek shelves had been recently restocked with the 2013 releases, with the exception of Devil's Bargain.
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Old August 21 2013, 11:23 PM   #83
Therin of Andor
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Re: Barnes & Noble Reducing Orders of New Trek Books?

ATimson wrote: View Post
They can tally all they want, but that doesn't get the information to someone at corporate who can do anything with it.
That is the job of the store manager of a chain. To report the store's needs to the corporate ordering person. To pass on the information gathered by staff. He may then be overruled, but he needs to keep trying. Each suburban store will have different requirements.

If you visit a range of a chains stores you'll see they are not necessarily cookie-cutter stores.
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Old August 22 2013, 05:36 AM   #84
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Re: Barnes & Noble Reducing Orders of New Trek Books?

The Barnes and Noble on RT. 17 in Paramus, NJ used to be an EXCELLENT place to buy Trek books because they have a gigantic used books section. Throughout the past 5 years or so I managed to build quite the collection, including picking up some rarities in excellent condition (purchased A Stitch in Time there for $3.00 once.

Over the years it got smaller and small. Every paperback was only $3.00 and soon became just .99 cents.

Now? Their entire shelf that was devoted to Trek books is gone. There's still some Trek books sprinkled here and there in their .99 cents pile but still...heartbreaking.

Oh, and their non-used book selection is weak sauce. Seriously, I haven't seen a new Trek book on their shelves in months.
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Old August 22 2013, 07:32 AM   #85
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Re: Barnes & Noble Reducing Orders of New Trek Books?

Mysterion wrote: View Post
I've noticed this as well. They still usually seem to have many copies of the latest Star Wars title on-hand, though.
I noticed this a few years back when Borders was still around, both were cutting their Trek stock, was told it was dependant on sales & some stores will have, some not. This was part of the factor that finally pushed me to get a kindle.
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Old August 22 2013, 03:31 PM   #86
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Re: Barnes & Noble Reducing Orders of New Trek Books?

I know that up here in the Ottawa region Chapter-Indigo has been cutting it's instore Trek inventory to where the stores in the malls might get one or two copies, with the bigger stores receiving maybe 5. However, Chapters also has in store Kiosks where people can go and order the book through the website and still pay at the cashier for the book, and I find all the Chaptes/Coles stores are moving towards online stock more than physical stock. I haven't been in a Barnes & Nobles, so I don't know if they have anything like a Chapters Kiosk, but that might be what's happening in the book stores now. Rely on the online stock more than the physical stock.
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Old August 22 2013, 05:47 PM   #87
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Re: Barnes & Noble Reducing Orders of New Trek Books?

ICW wrote: View Post
The Barnes and Noble on RT. 17 in Paramus, NJ used to be an EXCELLENT place to buy Trek books because they have a gigantic used books section. Throughout the past 5 years or so I managed to build quite the collection, including picking up some rarities in excellent condition (purchased A Stitch in Time there for $3.00 once.

Over the years it got smaller and small. Every paperback was only $3.00 and soon became just .99 cents.

Now? Their entire shelf that was devoted to Trek books is gone. There's still some Trek books sprinkled here and there in their .99 cents pile but still...heartbreaking.

Oh, and their non-used book selection is weak sauce. Seriously, I haven't seen a new Trek book on their shelves in months.
This is the first I've heard of a B&N having a used book section. Fascinating. (I live down in Edison so my datapoints are Menlo Park Mall and the B&N in Clark).
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Old August 22 2013, 06:50 PM   #88
ICW
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Re: Barnes & Noble Reducing Orders of New Trek Books?

BritishSeaPower wrote: View Post
ICW wrote: View Post
The Barnes and Noble on RT. 17 in Paramus, NJ used to be an EXCELLENT place to buy Trek books because they have a gigantic used books section. Throughout the past 5 years or so I managed to build quite the collection, including picking up some rarities in excellent condition (purchased A Stitch in Time there for $3.00 once.

Over the years it got smaller and small. Every paperback was only $3.00 and soon became just .99 cents.

Now? Their entire shelf that was devoted to Trek books is gone. There's still some Trek books sprinkled here and there in their .99 cents pile but still...heartbreaking.

Oh, and their non-used book selection is weak sauce. Seriously, I haven't seen a new Trek book on their shelves in months.
This is the first I've heard of a B&N having a used book section. Fascinating. (I live down in Edison so my datapoints are Menlo Park Mall and the B&N in Clark).
I've never see another Barnes and Noble with a used books section, let alone a gigantic used books section. They sell tons of hard to find books for dirt cheap or very reasonable prices.
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Old August 22 2013, 09:56 PM   #89
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Re: Barnes & Noble Reducing Orders of New Trek Books?

The Barnes and Noble in Rochester, Michigan has one. Good sized too.
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Old August 23 2013, 12:51 AM   #90
JD
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Re: Barnes & Noble Reducing Orders of New Trek Books?

tomswift2002 wrote: View Post
I know that up here in the Ottawa region Chapter-Indigo has been cutting it's instore Trek inventory to where the stores in the malls might get one or two copies, with the bigger stores receiving maybe 5. However, Chapters also has in store Kiosks where people can go and order the book through the website and still pay at the cashier for the book, and I find all the Chaptes/Coles stores are moving towards online stock more than physical stock. I haven't been in a Barnes & Nobles, so I don't know if they have anything like a Chapters Kiosk, but that might be what's happening in the book stores now. Rely on the online stock more than the physical stock.
You can't do it yourself, but you can special order books through an employee.
Borders did have kiosks like that where you could order it yourself, but I've never seen one at a B&N.
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