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Go Back   The Trek BBS > Star Trek TV Series > The Next Generation

The Next Generation All Good Things come to an end...but not here.

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Old August 3 2012, 04:17 PM   #46
LOKAI of CHERON
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

I'm going to wait for the (hopefully) forthcoming EU replacement program simply due to aesthetics and consistency. The US counterparts will not have the BBFC "PG" certification logo imprinted on each disc and will differ visually from the rest of the set in at least that way - I know - I'm just weird like that. Also, I suspect the US discs boot directly to the CBS ident as opposed to the static language selection screen on the UK versions.

Of course, this is all academic for me as I've ripped the episodes uncompressed for instant access on my media player! Still, I want all my discs to be "the same"!
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Old August 3 2012, 04:40 PM   #47
Pindar
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Amazon UK have updated their statement.

Item Under Review

This product is not currently offered by Amazon.co.uk because a customer recently told us that the item he or she received was not as described.
We are working to resolve this as quickly as possible.
Technical Issues with this Product
The manufacturer has confirmed the following technical issues with this product. The sound has been incorrectly mapped on some episodes of Star Trek: The Next Generation - Season One on Blu-ray. This error will impact customers using a 7.1 or 5.1 Surround Sound environment. Until corrected discs are available, we have removed the product from sale. We are working to resolve this and will be contacting customers who have previously purchased this title from Amazon.co.uk.


So I guess this means Amazon will be contacting those of us who got it from them soon.
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Old August 3 2012, 04:51 PM   #48
LOKAI of CHERON
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Pindar wrote: View Post
So I guess this means Amazon will be contacting those of us who got it from them soon.
Please keep us updated, Pindar.
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Old August 3 2012, 04:58 PM   #49
picard_2305
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Any word in regards to those who bought it from play.com?

Might as well email them.
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Old August 3 2012, 05:06 PM   #50
picard_2305
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Since that Amazon.co.uk comment came up I decided to email play.com, which is where I got my set.
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Old August 3 2012, 05:32 PM   #51
Scotty
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Pindar wrote: View Post
Amazon UK have updated their statement.

Item Under Review

This product is not currently offered by Amazon.co.uk because a customer recently told us that the item he or she received was not as described.
We are working to resolve this as quickly as possible.
Technical Issues with this Product
The manufacturer has confirmed the following technical issues with this product. The sound has been incorrectly mapped on some episodes of Star Trek: The Next Generation - Season One on Blu-ray. This error will impact customers using a 7.1 or 5.1 Surround Sound environment. Until corrected discs are available, we have removed the product from sale. We are working to resolve this and will be contacting customers who have previously purchased this title from Amazon.co.uk.


So I guess this means Amazon will be contacting those of us who got it from them soon.
So I might get 2 sets of replacement discs.
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Old August 3 2012, 05:47 PM   #52
{ Emilia }
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Amazon.de has contacted me even though I hadn't even asked about it. I guess they sent emails out to everybody who bought the set.

They apologized, said they're about to sort replacement discs, and sent me the code for a €5 amazon gift coupon.

Not complaining. Looks like I'll get my new discs soon.
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Old August 3 2012, 06:16 PM   #53
BillJ
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

LOKAI of CHERON wrote: View Post
Also, I suspect the US discs boot directly to the CBS ident as opposed to the static language selection screen on the UK versions.
We get the static language selection screen too.
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Old August 3 2012, 06:57 PM   #54
Pindar
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

LOKAI of CHERON wrote: View Post
Pindar wrote: View Post
So I guess this means Amazon will be contacting those of us who got it from them soon.
Please keep us updated, Pindar.
I got an email from phe but I think I'll wait and see if amazon email me over the weekend now.
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Old August 3 2012, 07:24 PM   #55
picard_2305
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Location: Newtownabbey, Northern Ireland
Re: Star Trek: The Next Generation Blu-ray Audio Issues

girl I talked to at play.com has to talk to head office to find out what is going to happen at play.

I have email from phe from Wed, but giving it a few more days to see about the play query and if any more about the UK European announcement.
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Old August 3 2012, 08:39 PM   #56
22 Stars
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

^ You talked to a girl! Lucky!
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Old August 3 2012, 09:37 PM   #57
Glommer
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

I ordered the european (?) steelbock edition from Amazon Germany (amazon.de).

The set will be shipped on August 20th, hopefully with the replacement discs already included?!

However, there's currently no statement on the article page...
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Old August 3 2012, 09:40 PM   #58
picard_2305
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

This might sound like a daft question but if I went ahead and put my codes down for the US replacement system and the UK replacement system was then announced would I then be unable to use the UK one. I mean I guess it is a once only thing or would it not matter. This is another reason why I am waiting.
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Old August 3 2012, 09:48 PM   #59
Scotty
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

picard_2305 wrote: View Post
This might sound like a daft question but if I went ahead and put my codes down for the US replacement system and the UK replacement system was then announced would I then be unable to use the UK one. I mean I guess it is a once only thing or would it not matter. This is another reason why I am waiting.
I doubt it. But by the looks of it, you won't have to wait much longer.
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Old August 3 2012, 09:51 PM   #60
picard_2305
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Re: Star Trek: The Next Generation Blu-ray Audio Issues

Why do you say I wont have to wait much longer?

u heard something?
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