I don't play STO at all; I'm not a fan of Asian grindfests. I'm going by STO's own forums, where there exists no small amount of wailing and gnashing of teeth about STO's Galaxy being a toothless tiger.
I quoted myself rather than spam the board with the same exact post.
I hate to say it, being a gamer myself, but gamers are one of the whiniest groups you'll ever run into online. Their complaints on any subject should be taken with a big grain of salt.
Which is a shame, since all of the legitimate complaints about the game get buried under bullshit.