The only thing I can tell you is that I have access to two computers, both with Windows XP. One is much newer, with better graphics card and memory and all that stuff, and the other is much older, and most games made in the last couple years don't work great because of the chumpy graphics card. I installed it on the new computer, and it crashed just like you said, and then I installed it on the second one (the older one) and it works perfectly. I'm really not sure what that means exactly, but maybe that'll give you some clues. Good luck!