All Good Things winning is not surprising, but Endgame coming in second is a surprise. Endgame over What You Leave Behind, really?
Sure it's way better than Turnabout Intruder or These Are The Voyages, but it seemed more like they crammed the major themes of season 4-7 into an episode in an uninspired way than actually concluded the series.
It just goes to show you that VOY might be more popular than DS9 with casual audiences.
Why all the concern? Eliminating those who mention neither finale, 70% seem to approve of WYLB over Endame.