Why would they want to have criticisms on their public face?
They might want to have criticisms on their public face if only to demonstrate they are big enough to and willing to take criticism. At least that's why I
generally leave criticism of Phase II
on our various public faces intact. (I'm wondering if they remove all criticism from their public face, or if they only remove the ones that are construed as being negative.) Also, I guess I understand removing comments that are less than glowing from a PR standpoint, but banning the users seems unduly harsh. (If true.)