Gods, that bit where he said people without internet connections should buy a 360 instead was ridiculous. They'll buy a PS4, dum-dum. Congratulations, you just ceded a significant portion of the market to your primary competitor.
This is the same sort of arrogance that Sony execs displayed during the PS3 launch and it's part of what convinced me to buy a 360 instead.
Agreed, it's not rocket science to thing that those who don't have/don't want or have poor interenet connections. Might go buy your main competators console.
It doesn't make business sense to exclude a portion of your market.
Exactly! Also, the smirk on the guys face as he was saying, I don't know why but that's what sealed it for me. As long as Sony doesn't have a massive screw up between now and when I purchase a new system, that a-hole just gave the competitor my business.