Of all the things I have seen debated on this episode I don't think I've ever seen this much attention given to the damn shift schedule. It was a simple plot device intended to increase the dramatic interactions between Jellico and Riker. Nothing more and nothing less. I think you guys are going way to far into the weeds on this.
Was Jellico being unreasonable with the shift schedule? Maybe
Were the department heads exaggerating that they would be shorthanded? Maybe
Is it a big enough sample size to really criticize CAPT Jellico? Not really.