They really thought the only way to make the aliens seem emotional is to make the humans emotionless?
Well, mission accomplished Rick & Brannon. You made the humans so boring, everybody liked the aliens way better.
Did they really have no freaking idea that this isn't the freaking sixties, and the entire Star Trek audience basically sees all the characters as equally human?! How did this guy get put in charge of Star Trek in the first place?
Rick Berman must have also been in charge of the American version of Inspector Spacetime.