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Old April 5 2013, 10:10 PM   #1
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Location: A ship, a living ship, full of strange alien lifeforms.
STO Having some trouble - Account Name?

I finally have access to a computer I can play STO on, but I'm having some trouble getting set up. I went here to register:

I notice that the "Display Name" box has an annotation stating that my display name cannot be the same as my Account Name. I filled out the registration, got my activation email and went here to login: ... eemkey/sto

Here's the problem. The registration form has no place to fill in an "Account Name" and says my display name has to be different from this mysterious Account Name, but the login form asks only for an Account Name! I tried my display name and, as the note said, it didn't work. I also tried recovering my account name here: ... ot_account

No luck. What am I doing wrong? I haven't received an Account Recovery email despite being told it has been sent. Where am I supposed to create this Account Name, and with who? Do I need to install the game client first?

I would really appreciate any help you guys could offer. Please let me know if you have any information.
"Quite possibly, the five Jem'Hadar could turn Data into a collection of four spasming limbs, one helpless torso, and one head that shouts insults at them like the Black Knight from the Monty Python sketch." -Timo Saloniemi
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