So in the future there is apparently no wikipedia, and also book stores still exist for some reason...
You misunderstand. Garamet
is Margaret Wander Bonanno, author of "Strangers from the Sky", who was firmly in the 20th century, memorizing ST research for her novel writing.
For a mention/prediction of 23rd century BBS services, see Diane Duane's "Spock's World", which features several amusing excerpts from same.