When I travel to the U.S, I always make it a point to stop in whenever I find a B&N. I have picked up many a good book that I can't find here. I would not be surprised if the same thing happens here with our 'Chapters' chain.
I think CHapters could use some thinning, as they have two branches within blocks of each other where I live.
Hopefully not TOO much tho.
(Is anyone else annoyed how much the stores' floor space is now taken up by towels, nick nacks and household crap other than, you know, BOOKS?)