I've been requesting it for a year now from Cox. Every time I call in to request it, they claim they've never had a request for it. Even when I provide the name of the person I spoke with, the employee ID, and the time & date of the previous calls, they still claim this. Each time, they say they'll "work on it" but as of now, still no HD. Which is BS, since Cox has BBCA in HD in other regions.