View Single Post
Old December 10 2012, 04:15 PM   #2868
syberghost
Commander
 
syberghost's Avatar
 
Location: STO official forums community moderator emeritus
View syberghost's Twitter Profile
Re: Star Trek Online Discussion Thread (now free to play!)

Characters are completely stored on the server, a client crash can't make you lose them. However, a reinstall is probably not necessary; in the launcher options, you can force a full file check. That should examine every file and redownload any that are corrupt.

On rare occasions, that doesn't work, in which case you have two options:

1) If you can see the crash before it goes away, it may tell you what file it's crashing in. You can then delete that file and it will automatically redownload it.

2) If not, then yes, you'll need to reinstall.
syberghost is offline