As the conversation turns to specific content from the season two DVD, I'd like to follow-up on what others have said about the release in terms of the disappointing effort and decision-making by CBS.
It's been my experience lately that, more often than not, complaining will actually get you somewhere as far as 'change for the good' goes. Personally, from what I've read (and I've been reading everyone's comments with a lot of interest these past few weeks), I don't think CBS has really learned all they could from this.
It's my understanding that CBS is still outsourcing seasons 4 and 6 to another company. While I'm with the people who want to criticize HTV, it's been reassuring to read comments from people who see that CBS is definitely the main problem. They are the ones who originally chose to outsource. Several people have summarized where CBS have failed with season two - including the lack of quality control as HTV worked on that season - so I just want to join in with those who have suggested that fan opinion can make some kind of difference in what CBS is doing.
I'll be very disappointed with CBS if they don't end up amending the release schedule so that the people involved with season one can work on all of the seasons. No matter who the company is, an outsourced company's work will be different (i.e not consistent) from what CBS has already done. I was surprised that more comments weren't made when we first learned that season two would not be handled by CBS directly.
I'm reluctant to use the word 'petition,' but I'd support some kind of write-in to CBS which showed the kind of disappointment some fans have had about season two.
Season 6 hasn't been decided yet (it may be that CBS-D is able to do it, depending on release schedules) and CBS Digital are hoping to give guidance and influence to the company working on Season 4 to ensure quality is kept high and more consistent.
I understand that for "Best of Both Worlds", both parts are being done by the same company for consistency.