No, you then hug the person and let the person talk if they want to.
But we don't want to hear any forms of "I understand", "It could be worse" and "It will get better" during that.
You guys are condemning people for trying to let you know that they care with the basic sayings everyone fucking says in these situations. "It's gonna be alright", and stuff like that. Man, miserable people can be so damn egoistical at times.