We had to complain to the theater manager. The video was good, but the sound was horrible.
1. The theater was 5.1 not 7.1 That we could live with.
2. What we couldn't live with and are demanding our money back is that the center channel (dialogue) was only coming out of the right front speaker. And the right front speaker audio was coming out of the center channel. The left side and rear surround were correct. Ruined the episodes. Manager said the technician wasn't around anymore. The friend I was with is a sound tech and offered to correct it, he had looked through the window to see what equipment was being used and could fix it if allowed.
Great visual experience, terrible sound.
Who would I tell so that the people setting things up know that this theater (not used for season one) isn't setting up correctly. Cost of 2 tickets $25.00