Good grief! Are we ever to be rid of this meme? It wasn't her fault. The emp/shockwave from the core breach knocked the helm controls offline.
ETA* I was just re-watching part one and caught an audio "Easter Egg"/callback. In the CIC, if you listen to the background chatter you can hear the Comm officer communicating with the "Celestra", which was a fleet electronics ship in the old show.