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Old November 3 2012, 10:34 PM   #23
Patrickivan
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Location: Ontario, Canada
Re: 1/350 TOS ENTERPRISE

Ziz wrote: View Post
Yeah, because they're all just sitting around with their thumbs up their asses hitting "Refresh" on their email waiting for something to show up, right?

Maybe they haven't found the answer to your question yet - no point in responding if they can't tell you anything.

Maybe your email got intercepted by their spam filter.

The TOS350s are on the boat from China to the US. They've been sending out emails to all the people who pre-ordered the kit so they can place their actual order. That's 1701 emails they have to manually send because each one has to connect to individual user accounts in their system for the pre-order/order process to work properly. This is the first time they're doing anything like this so they want to monitor the process and make sure it works as intended.

They really ARE busy with bigger things right now - so shut up and wait a little longer.
Maybe you're right. Perhaps they only have one person there. And maybe they "ARE busy with bigger things right now" like taking orders from customers, unlike what I was trying to establish... LOL!!! What a precarious little company they must have.

Hmmm... Patience is something that someone suggested I get. Perhaps that person should take their own advice and have patience with some people as well.

aridas sofia wrote: View Post
I wonder why I haven't gotten my email yet. I am one of the 1701 and got all the updates. Do you think that the emails offering to buy are not being sent out all at once but rather in smaller groups?
That was my thought too- get the confirmation orders in and move on. But then I thought, processing an order and filling it are too different things. Guess we'll see as more people confirm they got their order here.

Thraken-Sal wrote: View Post
aridas sofia wrote: View Post
I wonder why I haven't gotten my email yet. I am one of the 1701 and got all the updates. Do you think that the emails offering to buy are not being sent out all at once but rather in smaller groups?

The way I understood it is they were going to do three or four rounds of emails to make sure everyone who signed up got their chance to buy one of the Premiere issues. There are only 1701 in the release so it could be you signed up after the initial 1701 people did and you are on the waiting list. I know it's a pain in the butt to have to wait for the kit, because I've been waiting since Wonderfest 2011 for the opportunity to get one. Those who signed up for the waiting list will get a chance if enough of the original 1701 decide to not buy, but it's a hit or miss proposition.
Right- and you'd still potentially be on the 1701 list, but miss out on if the first 1701 people actually placed orders. That's unlikely though.

Albertese wrote: View Post
^^^
This is why I never signed up on the list. I kinda wish I had, because the updates would have been cool to see. But I figured the actual getting of one of these kits could wait till the retail release, at least for me. I'm gonna build the series version anyway so I don't need the pilot parts...

--Alex
I didn't want to build the pilot version either. Meh- I will wait since neither my wife nor I heard from them. Hell, I still have TMP E on the go. I have no idea where I'm going to display that and I have a big house!
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