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Old November 3 2012, 06:50 PM   #41
MacLeod
Admiral
 
Location: Great Britain
Re: We haven't had a conversation about tipping in awhile

Upselling can put people off.

If they wanted it they would have ordered it. Sure highlighting a deal or an offer is one thing because it could benefit the customer. If the upselling doesn't benefit the customer it should be avoided.
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