Jim Gamma wrote:
I know languages evolve, but sometimes it seems that the language usage - especially of businesses - is changing constantly. For example:
- You no longer "buy" something (especially not online), you "purchase" it. (Use of more complex language for no real reason.)
- On public transport, you're not a "passenger", you're a "customer". (Emphasis on the monetary transaction rather than the service being provided.)
- You don't have a "Personnel" department, it's "Human Resources" - or indeed just "Resources". (Why would you need a euphamism for 'Personnel'?)
- Individuals with non-standard levels of eyesight are "visually impaired" rather than "partially sighted". (Less obvious perhaps, but it emphasises the bad - they can't see as well - rather than the good - they can see a bit.)
As I said - I know language usage changes... but why? And are there any particular changes in language use you've noticed over the years? What do you think of these trends?
Buy and Purchase are interchangable.
When travelling on public transport whilst being a passanger, if you have paid for a ticket you are also a customer. The service they provide is transportation.
I've head HR referred to as People Services.
Though the next question to ask, do other languages evovle as much (or as quickly) as English