teacake wrote:
I read I am Surak's post and assumed he was talking about all the customer service sucking up you get in the US which takes a bit of choking down if you're not used to it.
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We basically have no customer service here, which is also not a great thing 
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I think I'm picking up a pattern. You (perhaps as a group) deride actual customer service, then wonder why you don't receive it as a standard?
When I receive excellent customer service, I make a point of showing my appreciation by thanking the person by name (name tags are convenient), and yes occasionally call them "sir."
