That's it I am going to call play.com before 5 pm on Mon so I can speak to their head office. If they don't give me the answer I want to hear I will refund my set and wil rebuy it from Amazon since I know that they have the replacements.
I can be patient to a point but play are not saying anything and their customer service is not giving me a reliable answer.
Customers who bought of play.com, are you getting a bad vibe about this?