Mott the barber wrote:
Can anyone confirm they received their disks in the US only by using email (i.e., you never called the hotline)?
Confirmed. I e-mailed them about July 30 asking what I needed to do to get discs. On August 1 they e-mailed me telling me to send my name, address, and the code from the inner ring of the BD. I replied to their e-mail with the information on August 1.
Today is September 1 and my replacement discs came in the mail today. I live near Chicago, IL.