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Old August 26 2012, 10:28 PM   #221
NewHorizon
Captain
 
Re: Star Trek: The Next Generation Blu-ray Audio Issues

Trekker4747 wrote: View Post
Sounds more like a fumble with Amazon. And why pay for shipping? Can't Amazon set-up the printout return label they do for all exchanges/returns?
For whatever reason, the first person I spoke to, the one who ended up sending me the same set that I already had, was supposed to send me a pre-paid print out label...but like everything else they did, they screwed it up. lol

The last rep I spoke to wasn't able to change the status on the return (computer system wouldn't let her) so I have to send it back on my own dime and they will reimburse me upon receipt.
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