She's very cool. With eBay you never know if you're going to get a toy or collectible in one piece. I've had a handful of carded, packaged Star Wars
figures sent to me in those fragile manila shipping pouches and they arrived mashed.
Since then I leave notes with the seller to make sure they put my purchases in a sturdy box of some sort with added padding on the inside. It never hurts to let the seller know your preferences. Most of them seem to honor them.