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Old August 17 2012, 06:11 PM   #159
Trekker4747
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Location: Kansas City
Re: Star Trek: The Next Generation Blu-ray Audio Issues

NCC-1701 wrote: View Post
Hm, just received a mail from Amazon.de. They actually want you to send in all defective discs, before sending out the replacements. After hearing how well this is handled in the US, I'm kinda pissed I actually have to take action first. Why don't they just send them to me? This sucks.
Huh. Thats counter to any experience I've had with Amazon and handling defective items/exchanges. Usually they send you the replacement out right away. Hell, when I had to do an exchange on something I got the replacement the next day before I could even send back the defective item!
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