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Old August 17 2012, 06:11 PM   #159
Out there, somewhere...
Trekker4747's Avatar
Location: Kansas City
Re: Star Trek: The Next Generation Blu-ray Audio Issues

NCC-1701 wrote: View Post
Hm, just received a mail from They actually want you to send in all defective discs, before sending out the replacements. After hearing how well this is handled in the US, I'm kinda pissed I actually have to take action first. Why don't they just send them to me? This sucks.
Huh. Thats counter to any experience I've had with Amazon and handling defective items/exchanges. Usually they send you the replacement out right away. Hell, when I had to do an exchange on something I got the replacement the next day before I could even send back the defective item!
Just because it's futuristic doesn't mean it's practical.
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