If you look at most of the games released these days, such as Mass Effect, Call of Duty or Crysis, they all share one common feature. They're designed to provide no more than a week's worth of gaming content. To extend your gaming pleasure beyond a week, the game developers has to make you play essentially the same content over and over again (Eg, Diablo III, Civilization, Sim City).
The truth of the matter is it takes many man-years worth of development time to come up with a game system that players will quickly blow through in a week. Perhaps this is why I have not seen an MMO that isn't a grind-fest, especially at end-game. So to me, this isn't really a problem with Cryptic or STO but rather a problem inherent in practically every game.